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Capture NX 1 cannot install on Window 7

yelcab

San carlos, US
924 posts

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yelcab Silver Member Nikonian since 30th Nov 2006
Mon 30-Apr-12 07:15 PM

I have an official Nikon NX version 1 I bought and installed on my older computer. Worked fine. I upgraded to a newer computer with Window 7 and I cannot install the Capture NX1. During the process, FraneNet was required but did not get installed due to some incompatibility problem. Capture NX continued the installation but will not launch.

What do I do to correctly installe NX1 on Window 7?
Is there an upgrade from CNX1 to CNX2? Does it require the old NX1 to be working before you can load the new one?

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ericbowles

Atlanta, US
10552 posts

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#1. "RE: Capture NX 1 cannot install on Window 7" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Donor Ribbon awarded for his very generous support to the Fundraising Campaign 2015 Nikonian since 25th Nov 2005
Mon 30-Apr-12 05:57 PM | edited Mon 30-Apr-12 05:59 PM by ericbowles

Capture NX2 is going to be required for Windows 7. There was an upgrade. I'd contact the Nikon Store for assistance with the upgrade. You should be able to just download the software online and then input the product key.



If you upgrade, be sure to hang onto the product key from Capture NX1. I simply registered mine online. It's one of those things that is needed for certain updates.

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expat

Qawra St Pauls Bay, MT
532 posts

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#2. "RE: Capture NX 1 cannot install on Window 7" | In response to Reply # 1

expat Silver Member Nikonian since 09th Mar 2010
Tue 01-May-12 12:56 PM

Eric is the man and I could not comment or come up with an answer but I must give my experience.

Two years ago my laptop came with Win 7 64 bit as standard.
I imediately installed my NX1 from its disc.
One year ago I attempted to install NX2 from an upgrade disc having unistalled NX1 first. This failed until I reinstalled NX1.
The two versions have existed side by side until this week with the proviso (as stated somewhere on FAQs Nikon Support UK)that both should not be opened at the same time.

This week I removed NX1 & NX2 then reinstalled NX2 only, no problem from Nikon web site using the NX2 key.

I think that NX1 must come with the required framework (FW1?)if it is not already present.
Is it therefore possible that the later version of Windows 7 does not allow the framework to be installed as an after thought but an earlier version did?

I kept NX1 on the laptop as a handy comparison reference and because I thought it had to be there, I have now removed it (as part of another different thread where Eric has been helping me)

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glo

Montgomery, US
966 posts

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#3. "RE: Capture NX 1 cannot install on Window 7" | In response to Reply # 0

glo Silver Member Nikonian since 02nd Dec 2005
Thu 03-May-12 12:54 PM | edited Thu 03-May-12 12:58 PM by glo

Mitchell:

Last week I set up a new computer with Windows 7 Home Premium. I had absolutely no problems installing Capture NX (Version 1).

I went to the Nikon software download site:

http://support.nikonusa.com/app/answers/detail/a_id/61

I downloaded and installed 1.3.0 Full Version - Windows.
Then, downloaded and installed 1.3.5 Upgrade.

Somewhere during the install I had to enter my product Key Code. If I remember correctly, the appropriate version of .NET Framework was automatically installed during the process.

I also installed ViewNX 2 and Windows NEF RAW Codec.

All of the above are working great.

Grady
MY GALLERY

sfbillm

Santa Fe, US
870 posts

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#4. "RE: Capture NX 1 cannot install on Window 7" | In response to Reply # 0

sfbillm Silver Member Nikonian since 15th Jun 2004
Sun 13-May-12 11:02 AM | edited Sun 13-May-12 11:08 AM by sfbillm

Which version of Win7 are you running?
And does the CPU in your new computer support virtualization?

Depending on the answers to these questions, you might be able to use the optional but free XP emulation to run CNX1.

But first, try installing CNX1 in XP compatibility mode - you don't need virtualization to do that.

Before you spend time working to get CNX1 working, be aware that when and if you go to a newer Nikon DSLR, you won't be able to process its NEF files in CNX1. You'll need CNX2 for that.

SantaFeBill

G