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greynolds

Billerica, US
100 posts

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greynolds Gold Member Nikonian since 20th Jul 2008
Fri 26-Apr-13 02:47 PM

My dad originally purchased a few of the Nik plugins and then received the free upgrade to the entire suite after the Google acquisition. At the time, he was using Photoshop Elements 9 and apparently he neglected to save the email / download from Nik... He still has his original discs for the plugins he originally purchased.

He just upgraded to a D7100 and Photoshop Elements 11 (as he needed 11 to get the new RAW plugin). Is the only way to install the Nik suite to contact their support and get a new download or can he use my download (which I was clever enough to save )? As I recall, I didn't need to enter a license key when I installed, so I'm not sure if my license key is embedded in my download or how they handle that.

He sent Nik an email this morning and got an auto reply back that they're currently busy and it may take a few business days to respond, so he was hoping that someone here might have some tips so he can get going over the weekend. If not, he'll just have to be patient wait for them to respond.

Geoff

Visit my Nikonians gallery.

G