Capture One/Media Pro Users
Note for Phase One Capture One/Media Pro users -- If you upgrade your computer with an new hard drive, Capture One and Media Pro don't work anymore. Apparently, the software license not only checks the computer, but also the hard drive serial number. ARRG. A real problem if you do the upgrade duing a holiday weekend when there is no support from Phase One. I have a much faster computer, but can't access my images unless I go back to Adobe Lightroom as my primary DAM
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#1. "RE: Capture One/Media Pro Users" | In response to Reply # 0
jrp Charter MemberMon 31-Dec-12 06:37 AM
Not a Happy New Year surprise.
Hope you get it solved very soon, David
Have a great time :-)
JRP (Founder & Administrator. Mainly at the north-eastern Mexican desert) Gallery, Brief Love Story
Please join the Silver, Gold and Platinum members who help this happen; upgrade.
Check our workshops at the Nikonians Academy and the Nikonians Photo Pro Shop
#2. "RE: Capture One/Media Pro Users" | In response to Reply # 0
Luke_Miller Nikonian since 19th Apr 2006Mon 31-Dec-12 12:51 PM
If you go the the Phase One site you can log into your account and then (in the manage your licenses section) deactivate your license for Capture One. Once done you can open Capture One on your computer and re-activate it with your license info.