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Forums Lobby GET TO KNOW YOUR CAMERA & MASTER IT Nikon D5300/D5200/D5100/D5000/D3300/D3200/D3100/D3000 (Public) topic #3749
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Subject: "Help !!!! Issue with my Nikon D3100 and local service c..." Previous topic | Next topic
Bunny83 Registered since 06th Jun 2011Mon 06-Jun-11 03:26 PM
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"Help !!!! Issue with my Nikon D3100 and local service center."


SG
          

Help !!! Bought my Nikon D3100 DSLR in April. Went over for holiday to Genting, now the camera is not working. Had sent it over to Nikon service center they claim camera was in touch with water and cannot be repaired. Camera was only in touch with the mist in Genting. Nikon wants me to purchase a new camera for so called discounted price of SGD 528 (Body Only). Where do you think I can complain ???

  

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ceh5100 Registered since 27th May 2011Mon 20-Jun-11 05:24 PM
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#1. "RE: Help !!!! Issue with my Nikon D3100 and local service center."
In response to Reply # 0


US
          

>Help !!! Bought my Nikon D3100 DSLR in April. Went over for
>holiday to Genting, now the camera is not working. Had sent it
>over to Nikon service center they claim camera was in touch
>with water and cannot be repaired. Camera was only in touch
>with the mist in Genting. Nikon wants me to purchase a new
>camera for so called discounted price of SGD 528 (Body Only).
>Where do you think I can complain ???
>
------------

From your description and Nikon's service dept's description, one of the two opinons is wrong. As you say, it was only subjected to mist. If the mist was real heavy, mist turns to water, and can be real wet. It seems the service dept has discovered water in the innards, and that is why they said it can't be repaired.
I would try to go to the next level in the service dept, and try the store where you purchased it, and see if they can be of help.

The point will be if water was allowed to get inside. No matter where the water came from, a pond, rain, or in your case, mist.

Luck to you,

  

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Forums Lobby GET TO KNOW YOUR CAMERA & MASTER IT Nikon D5300/D5200/D5100/D5000/D3300/D3200/D3100/D3000 (Public) topic #3749 Previous topic | Next topic