nikonians

Even though we ARE Nikon lovers,we are NOT affiliated with Nikon Corp. in any way.


Sign up Login
Home Forums Articles Galleries News Workshops Shop Recommended
members
All members Wiki Contests Vouchers Apps Newsletter THE NIKONIAN™ Magazines Podcasts Fundraising

False Low Battery Indication PART FOUR

James23p

Memphis, US
10432 posts

Click to send email to this author Click to send private message to this author
James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004
Sat 06-Oct-07 06:16 PM

This is another continuation of the thread entitled “D80 battery display shows empty but is full?”

Here is a link to Part Three Here. There are links to part one and two in part three.

I have copied the excellent post from Dave (dm1dave) here so the background will continue to be read at a quick glance.

Thanks all Jim

Background
First reported on Nikoians on November 8, 2006
Some users have reported getting a false low battery indication with the D80 causing the camera to stop working. While shooting the camera will stop working and the battery indicator shows the battery is empty. Turning off the camera and switching it back on the camera will function normally and indicate the battery is full. Sometimes the issue will clear itself without turning the camera off. This happens with new freshly charged batteries and when users try a second battery. It also occurs when using the MB-D80 battery grip. It occurs with or with out flash. The issues usually happens with lenses 18-200 or bigger. This is also happening with the D200 and usually with big lenses 70-200 and up.

Statistics as of June 16, 2007. (D80 group only)

Total Reports = 63

3 = New reports (these are new reports that don’t fit in the below categories yet.)
2 = Users who sent in cameras that came back and still had the issue.
5 = Cameras successfully repaired
2 = Cameras that were replaced (one by Nikon and one by a retailer)
8 = Cameras that were self repaired by reseating lens or cleaning contacts
3 = Users who sent in a camera but haven’t reported back
2 = Users who received camera back from Nikon and are still testing
4 = Users who have not or will not send in their camera (three don’t see the issue as enough of a problem to send in the other one just wants a D200)
34 = Users who reported the problem but were never heard from again (these are basically hit and run “me too” posts that give little information. This is the largest group but also the least credible.)

Lenses mentioned: Nikon 18-200, Sigma 150mm Macro, sigma 80-400OS, Nikon 70-300, 70-200VR, Tamron 28-75, Sigma 120-300 f/2.8, Sigma 1.4x TC. On the D200 forum the 200-400VR is listed.


If you are newly reporting this issue

Please give as much info as you can. Include any observations that you make when this happens. Here are a few questions to consider. This info may help us gather meaningful date for troubleshooting.

How old is your camera?

Has this just happened once or is it an ongoing issue?

Does it happen with any lens or only a specific one?

Have you had any there error messages such as ERR, F-- or fEE?

Can you replicate the issue at will? If so how?


Troubleshooting

Any one who is able to replicate this issue so far has done it by putting stress on the lens mount, some by quickly zooming from one extreme to the other.

Several have had the issue go away after reseating the lens or cleaning the contacts.

On mine I can use a twisting motion on the lens and at first I will observe a flickering of the info (the meter must be active) in the top LCD and viewfinder.

Once the flickering starts the camera becomes more sensitive i.e. it takes less pressure to cause an error or low battery indication.

The first time this happened to me the low battery indication was immediately followed by a lens error (either fEE or F--). I seem to be just as likely to get an ERR message as the bead battery icon when trying to replicate the problem.

Lens contacts are clean and in good condition with no excessive wear.

Mine only happens with one lens (sigma 120-300 /2.8, 10 inches long and 6lbs.) I can not replicate it with any of my other lenses.

Most reports are using a lens the size the 18-200 or larger.

Theory

I believe that this issue is caused by intermittent electrical contact among the lens contact points. This could cause power to surge or a sudden power draw that could cause the firmware to report a low battery or the firmewear could be hanging. This seems to happen with lenses with internal focus motors (AF-S, Sigma HSM) so the draw of power from these motors across a less then perfect connection could be part of these issues. Some have reported the issue occurs when half pushing the shutter release and the AF system is activated.

It is possible that both the camera and the lens are with in manufacturing specs. But is one is at the edge of the fit tolerance and the other is at the other opposite edge end of the tolerance a little extra play at the mount could cause intermittent contact. As such this may not be fixable with out having the camera and troublesome lens in for service together.


Service and repair

We have also learned that some retailers’ will send gear to a third party Nikon authorized repair center without informing the customer. If we expect Nikon to be aware of this and address it we need to make sure that we communicate directly with Nikon. If you need to send in your camera contact your regional Nikon support (i.e. Nikon USA) and arrange to send in the gear yourself.

With this issue you really need to send the lens/camera together. They will probably not be able to reproduce the problem with a different lens. If they can’t reproduce it they can’t fix it.


Keep notes and send in a detailed explanation of your problem and the circumstances of it’s occurrence. Don’t just send it in saying that you get a dead battery indication. Tell them that you think it has something to do with the lens contacts and explain why. That way the lens contacts will get attention.

IMHO it is a waste to try to tell them about what you have heard/read on the internet. They want first hand experiences from users.

The only data they can use to determine the extent of a repair issue is from the cameras that they can troubleshoot in the repair facility. The only way to get them to see and address the issue is for cameras to show up at the repair centers.

--------------------------------------------

I know how frustrating this issue is but things could be much worse. There is so much more important stuff that can cause stress that you really should try to keep this slight annoyance in perspective and not add to your daily stress.

Please just don’t let this get to you.



Share, Learn and Inspire
www.nikonians.org


Click on image to view larger version


I will use film until the last roll and last lab are gone. Go Navy

Subject
ID
Reply message RE: False Low Battery Indication PART FOUR
1
Reply message RE: False Low Battery Indication PART FOUR
9
     Reply message RE: False Low Battery Indication PART FOUR
16
Reply message Latest Statistics
2
Reply message RE: Latest Statistics
81
Reply message RE: False Low Battery Indication PART FOUR
4
Reply message RE: False Low Battery Indication PART FOUR
5
     Reply message RE: False Low Battery Indication PART FOUR
7
Reply message RE: False Low Battery Indication PART FOUR
6
Reply message RE: False Low Battery Indication PART FOUR
8
Reply message RE: False Low Battery Indication PART FOUR
10
Reply message RE: False Low Battery Indication PART FOUR
11
     Reply message My story
12
          Reply message RE: My story
13
Reply message RE: False Low Battery Indication PART FOUR
14
Reply message RE: False Low Battery Indication PART FOUR
15
Reply message RE: False Low Battery Indication PART FOUR
17
     Reply message RE: False Low Battery Indication PART FOUR
18
Reply message RE: False Low Battery Indication PART FOUR
19
Reply message RE: False Low Battery Indication PART FOUR
20
     Reply message RE: False Low Battery Indication PART FOUR
21
          Reply message RE: False Low Battery Indication PART FOUR
22
Reply message RE: False Low Battery Indication PART FOUR
23
Reply message RE: False Low Battery Indication PART FOUR
24
Reply message RE: False Low Battery Indication PART FOUR
25
Reply message A Possible (user) Solution
26
Reply message RE: A Possible (user) Solution
3
Reply message RE: A Possible (user) Solution
27
Reply message RE: False Low Battery Indication PART FOUR
28
Reply message RE: False Low Battery Indication PART FOUR
30
Reply message RE: False Low Battery Indication PART FOUR
29
Reply message RE: False Low Battery Indication PART FOUR
31
Reply message RE: False Low Battery Indication PART FOUR
32
Reply message RE: False Low Battery Indication PART FOUR
39
Reply message RE: False Low Battery Indication PART FOUR
33
Reply message RE: False Low Battery Indication PART FOUR
34
Reply message RE: False Low Battery Indication PART FOUR
35
Reply message RE: False Low Battery Indication PART FOUR
36
Reply message RE: False Low Battery Indication PART FOUR
37
Reply message RE: False Low Battery Indication PART FOUR
38
Reply message RE: False Low Battery Indication PART FOUR
76
Reply message RE: False Low Battery Indication PART FOUR
40
Reply message RE: False Low Battery Indication PART FOUR
41
Reply message RE: False Low Battery Indication PART FOUR
42
Reply message RE: False Low Battery Indication PART FOUR
43
Reply message RE: False Low Battery Indication PART FOUR
44
Reply message RE: False Low Battery Indication PART FOUR
45
     Reply message RE: False Low Battery Indication PART FOUR
46
Reply message RE: False Low Battery Indication PART FOUR
47
Reply message RE: False Low Battery Indication PART FOUR
58
Reply message RE: False Low Battery Indication PART FOUR
48
Reply message RE: False Low Battery Indication PART FOUR
49
Reply message RE: False Low Battery Indication PART FOUR
50
     Reply message RE: False Low Battery Indication PART FOUR
56
Reply message RE: False Low Battery Indication PART FOUR
51
Reply message RE: False Low Battery Indication PART FOUR
52
Reply message RE: False Low Battery Indication PART FOUR
54
     Reply message RE: False Low Battery Indication PART FOUR
55
Reply message RE: False Low Battery Indication PART FOUR
53
Reply message False Low Battery Indication
57
Reply message RE: False Low Battery Indication
59
Reply message RE: False Low Battery Indication
60
Reply message RE: False Low Battery Indication
61
Reply message D80 is also showing low batRE: False Low Battery Indica...
62
Reply message RE: False Low Battery Indication – PART FOUR
63
Reply message RE: False Low Battery Indication – PART FOUR
64
     Reply message RE: False Low Battery Indication – PART FOUR
65
          Reply message RE: False Low Battery Indication – PART FOUR
66
Reply message RE: False Low Battery Indication PART FOUR
67
Reply message RE: False Low Battery Indication PART FOUR
68
Reply message RE: False Low Battery Indication PART FOUR
69
Reply message RE: False Low Battery Indication PART FOUR
70
Reply message RE: False Low Battery Indication PART FOUR
71
Reply message RE: False Low Battery Indication PART FOUR
72
Reply message RE: False Low Battery Indication PART FOUR
73
Reply message RE: False Low Battery Indication PART FOUR
74
     Reply message RE: False Low Battery Indication PART FOUR
75
          Reply message RE: False Low Battery Indication PART FOUR
77
               Reply message RE: False Low Battery Indication PART FOUR
78
               Reply message RE: False Low Battery Indication PART FOUR
79
                    Reply message RE: False Low Battery Indication PART FOUR
80
Reply message RE: False Low Battery Indication PART FOUR
82
Reply message RE: False Low Battery Indication PART FOUR
83
Reply message RE: False Low Battery Indication PART FOUR
84
Reply message RE: False Low Battery Indication PART FOUR
85
     Reply message RE: False Low Battery Indication PART FOUR
86
Reply message Re-seating Lens Works for Me
87
Reply message RE: False Low Battery Indication PART FOUR
88
Reply message RE: False Low Battery Indication PART FOUR
89
Reply message RE: False Low Battery Indication PART FOUR
90
Reply message RE: False Low Battery Indication PART FOUR
105
Reply message RE: False Low Battery Indication PART FOUR
91
Reply message RE: False Low Battery Indication PART FOUR
92
     Reply message RE: False Low Battery Indication PART FOUR
93
     Reply message RE: False Low Battery Indication PART FOUR
94
Reply message RE: False Low Battery Indication PART FOUR
95
Reply message RE: False Low Battery Indication PART FOUR
100
Reply message RE: False Low Battery Indication PART FOUR
96
Reply message RE: False Low Battery Indication – PART FOUR
97
Reply message RE: False Low Battery Indication PART FOUR
98
Reply message RE: False Low Battery Indication – PART FOUR
99
Reply message RE: False Low Battery Indication – PART FOUR
101
     Reply message RE: Does anybody read instruction books?
102
          Reply message RE: Does anybody read instruction books?
103
Reply message RE: False Low Battery Indication PART FOUR
104
Reply message RE: Are you a "victim"?
106
     Reply message RE: Are you a "victim"?
107
          Reply message RE: Are you a "victim"?
108
               Reply message RE: Are you a "victim"?
109
                    Reply message RE: Are you a "victim"?
110
Reply message Help may be coming - I hope
111
Reply message RE: Help may be coming - I hope
112
Reply message RE: Help may be coming - I hope
113
Reply message RE: False Low Battery Indication PART FOUR
114
Reply message RE: False Low Battery Indication PART FOUR
115
Reply message RE: False Low Battery Indication PART FOUR
117
Reply message RE: False Low Battery Indication PART FOUR
116
     Reply message RE: False Low Battery Indication PART FOUR
118
Reply message RE: False Low Battery Indication PART FOUR
119
Reply message RE: False Low Battery Indication PART FOUR
120
     Reply message RE: False Low Battery Indication PART FOUR
121
          Reply message RE: False Low Battery Indication PART FOUR
122
               Reply message RE: False Low Battery Indication PART FOUR
123
Reply message RE: False Low Battery Indication PART FOUR
124
Reply message RE: False Low Battery Indication PART FOUR
125
     Reply message RE: False Low Battery Indication PART FOUR
126
          Reply message RE: False Low Battery Indication PART FOUR
127

G