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Subject: "D80 battery display shows empty but is full? - PART TWO" This topic is locked.
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briantilley Moderator Deep knowledge of bodies and lens; high level photography skills Nikonian since 26th Jan 2003Tue 10-Apr-07 07:32 AM
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"D80 battery display shows empty but is full? - PART TWO"


Paignton, GB
          

This thread is to continue the discussion on this problem.

Here is the original thread.

Brian
Welsh Nikonian

  

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toby14 Registered since 09th Apr 2007Wed 11-Apr-07 04:59 PM
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#1. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0



          

Phoned Nikon and arranged to send my D80 in for checking. Will post the result when they return it.

  

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mb3k Registered since 04th Jan 2007Sat 14-Apr-07 06:02 AM
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#2. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 1


Calgary, CA
          

I also have this problem, but it has only happened twice. I don't recall what happened the first time, but the second time I was browsing through my photos then the power turned off suddenly and I saw the battery drain animation on the LCD.

Many seem to have problems with the 18-200VR lens (maybe Nikon rushed the production of these that the quality of the pins suffered), but I'm using the 18-70DX plus the MB-D80, plus the SB-600.

Just now I repositioned the lens, so we'll see what happens. I'll post up any other problems regarding to this if I do in the future.

  

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sadowsky Registered since 25th Nov 2006Sun 15-Apr-07 10:01 PM
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#3. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 2


New York, US
          

Last month I returned my D80 to Nikon (in NY) for the second time. I wrote a nice letter explaining the problem, that this is the second time I have sent it in for the same problem, I mentioned this discussion, and nicely asked them to do their best to repair the camera or replace it. After a week I received a call from a nice guy at Nikon. He said they were aware of the problem but have never been able to replicate it at their facilities. He also asked me to email him the direct link to this discussion on Nikonions.org. He asked me to send them my batteries (I have two).

Short story is they replaced my camera and included 2 brand new batteries. I have not used the camera that much since but I will report if the problem occurs again. But I do not have any complaints about Nikon's customer service.

Roger

Visit my Nikonians gallery.

Visit my Nikonians gallery.

  

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HAC_D80 Registered since 26th Apr 2007Sat 28-Apr-07 06:24 PM
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#12. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 1


Calgary, CA
          

Hmm..
Just tryed this. Fresh battery, mounted the 70-300VR with VR in ON, ACTIVE, and at 300mm, held down the shutter button, 35 shots continuous in JPG Fine, deleted files,, then again for two 12 shot bursts in RAW, deleted files, and another 35 shots in JPG Fine. No lockup, and the battery bar didn't even budge.

FYI Camera SN is 5020xxx and firmware shows 1.01 A, and B.

Cheers
Harold


  

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sleazak Registered since 07th May 2007Mon 07-May-07 11:44 PM
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#38. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 12


North Bay, CA
          

Hi. My D-80 did this a couple of times as well but only with the DX VR Nikkor 18-200mm ED. I'm wondering if you used this lens at any time of the problems. sleazak.

  

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briantilley Moderator Deep knowledge of bodies and lens; high level photography skills Nikonian since 26th Jan 2003Tue 08-May-07 07:44 AM
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#39. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 38


Paignton, GB
          

>I'm wondering if you used this
>lens at any time of the problems.

Check post #22 further down the thread for a list of what lenses people were using when they had the problem.

Brian
Welsh Nikonian

  

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Michael in CT Registered since 23rd Apr 2007Mon 23-Apr-07 06:57 PM
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#4. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


US
          

(My aplogies for posting this twice; I didn't see this continuation of the thread, but only saw that part 1 was a closed thread).

I just joined Nikonians so I could respond to this thread with the fix that has, so far, worked for me.

Looking for how to get my new (Dec 06) D80 serviced for this apparently common problem, I read through the entire thread last night, concluding that I would just send the body to Nikon service.

But first, I tried the lens removal/replacement suggestion, and it worked in spades! My battery problem was so severe that it had become intolerable, ultimately followed by rendering the camera completely unusable. Sometimes, I was able to shoot (albeit a totally uncontrolled exposure) in Manual mode, but without being able to change aperture! Yesterday afternoon, I completely lost the ability to make any exposure at all.

Following at least one other person's suggestion, removing the lens (an 18-200mm Nikkor VM, in my case) and replacing it solved the problem completely! Given the mixed success of the variety of "repairs" reported by others, my guess is that in all(?) cases, it is probably a lens-mount issue, since in all repair cases, the one common denominator is that the lens was removed to send the body back. When the lens was replaced on the body, voila! -- problem solved. And, given that the problem has been reported using a variety of lenses, the problem logically appears to be with the female end of the lens mount (i.e., the body).

Hope this helps others.
Thanks to all for illuminating the issue for me.


  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 23-Apr-07 09:08 PM
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#5. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 4


Lowden, US
          

Michael,

It’s good to news your camera is back up and running properly. Thanks for the feedback a lot of the people who have reported this have never given a follow up. It would be nice to know if they are continuing to have problems or if they have had the problem resolved.

I wander how many of the people who have had this problem are using a single lens that they don’t remove from the camera.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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Michael in CT Registered since 23rd Apr 2007Mon 23-Apr-07 11:17 PM
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#6. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 5


US
          

> I wander how many of the people who have had this problem
> are using a single lens that they don’t remove from the camera.


That's an interesting point. But neither it nor the successful "fix" of removing and replacing the lens makes up for the fact that there is obviously a defect or design fault in the manufacture of the lens mount. I'm not sure I wouldn't rather my camera had been fixed by a part replacement than living with the uncertainties of an iffy lens mount and its longevity.

  

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toby14 Registered since 09th Apr 2007Tue 24-Apr-07 06:15 PM
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#7. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 6



          

My camera is with Nikon at the moment with an estimated repair date of May 12. I only hope they repair it. I wish I had bought the D200 body instead now. I sold a Canon 20D and a Sony Alpha to buy the Nikon. Already had a D70 which works perfectly with the Sigma 80-400 OS lens which showed up the problem on the D80. It's a good job I bought the lens or I might never have known there was a problem until it was out of warranty.

  

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kocho Basic MemberWed 25-Apr-07 12:03 PM
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#8. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 7


Metro DC, US
          

>I wish I had bought the D200 body instead now.

The D200 forums have lots of similar posts, mostly with the 70-200 VR lens and D200 showing empty battery when full. Not one of the reasons to whish for a D200, I'm afraid

My PBase Gallery Favorites

  

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par_lan1 Registered since 25th Apr 2007Wed 25-Apr-07 02:28 PM
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#9. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 8


US
          

I purchased my d80 w/18-135 outfit from b&hphoto (USA warranty, no refurb, $1145) and received it on 04/17/07. The issues started appearing almost immediately. For me the camera would seem to be fine and then all of the sudden it would no longer release the shutter. In this state the camera would successfully focus. Another symptom in this state was the LCD would not work when pressing the menu or play buttons. I was usually able to get the lcd to work by pressing the depth of field preview button... although sometime this would not release the shutter and I'd have to power off the camera to release the shutter. From a troubleshooting perspective I tried:
verified the lens cap was off
reset the settings by pressing the two green dot buttons
poweroff the camera remove the battery and poweron the camera
when I could get to the menu perfrom a reset from the menu
press the factory reset button next to the USB port
reformatted the 4gb kingston SDHC card I was using (in the camera ofcourse)
depress the depth of field preview button
drain and charge the battery fully
reseat the 18-135 lens (my only lens which I put on and left on until I had the issue)

I called Nikon and they had me press the green dot reset buttons. The also said my card was unsupported... so I purchased a "supported" 2gb sandisk extreme III SD card, formatted it in the camera and experienced the same issues. My brother in law has a D70s and I tried some of his lens' and got the same result.

Currently the camera is on it's way back to b&hphoto for a replacement. I am very dissapointed I'm having to deal with this. Both my brother and brother-in-law have a d70s and are happy. I was expecting the same build quality.

  

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toby14 Registered since 09th Apr 2007Wed 25-Apr-07 04:35 PM
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#10. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 9



          

None of this is good to hear. If the D200 has similar problems where does that leave us? I just can't afford to go beyond a D200 and shouldn't have to anyway.

  

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Jeffbo Registered since 23rd Feb 2007Sun 29-Apr-07 01:56 AM
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#15. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 5



          

In response to Dave's question, I have only one lens for my D80 (the 18-200 VR) and rarely remove it. I was having the false empty battery/shutdown problem starting a month or two after purchase and wrote about it here, but was reluctant to part with the camera for what I regarded as uncertain repair prospects. I tried the "trick" of removing the replacing the lens from time to time and I've not had the problem since.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sun 29-Apr-07 03:38 AM
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#16. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 15


Lowden, US
          

Thanks for the follow up Jeff.

At least some of these instances seem to be related to poor electrical contact between the camera and lens.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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BuffaloBoy Registered since 28th Apr 2007Sat 28-Apr-07 11:21 PM
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#13. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 4



          

I think we should be building some sort of list of people with this problem. It's easy to ignore a few disgruntled people, but the bigger the crowd the more Nikon will have to listen. I use my camera for my business, and I post pictures on the web daily. I really can't afford to be without a camera for the time it takes to send it back and maybe get it fixed. Some days this problem is so bad I will have to switch it off and on again many times to get a handfull of exposures. My D70 worked flawlessly and moving up to the D80 seemed to be a natural move. I'm really sorry I didn't do my homework.

I bought my first Nikon camera in 1976, and have bought many since then. If I have to make the move to Canon, which I don't want to do because I have never liked the Canon "feel", it will be very noisy. In the age of the internet it really is possible to tell everybody in the world. Nikon needs to know that.

Nikon needs to grow up and face the fact that they have a problem. How they handle it from now on out will show the integrity of the company.


  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sun 29-Apr-07 12:40 AM
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#14. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 13


Lowden, US
          

If your D80 is new I would take it back to exchange for another.

If that is not possible then you need to contact Nikon and send it for repair. The only statistics that Nikon is going to look at are reports from their repair centers. They can not rely on reports or lists from outside sources they need to see and troubleshoot as many faulty cameras as possible to determine what the problem is and if it is widespread.

Whatever you do please report here if the problem is resolved or not.

Thanks and good luck.

Dave Summers
Lowden, Iowa
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eduardot57 Registered since 09th Apr 2007Sun 29-Apr-07 04:57 AM
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#17. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 14



          

Thanks Guy for all the info.
Bought my D80 in New Orleans Best Buy in October 2006 started shooting no problems then. Goy the 18-200mm VR lens from Amazon in January 2007, no problems, never took it off the camara. By April 2007 when needed most he D80 started giving the Battery problems you've all so extensively have explained. Almost Started crying because of the cost of all the gear, and PROBLEMATIC......
I tood k off the 18-200mm vr lens and set it on again as recommended by you guys, and until now, almost a month ago, the problem has not reappeared, but the confidence level on my nikon d80, is down to the bottom........
Still, as a nikon user, I have gotten some very good pictures with it.
I hope I dont have to send the camera back and forth it would be a big hassle....
Will post again if the problem reappears.

  

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Hilite Registered since 11th Dec 2006Thu 31-May-07 05:52 AM
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#98. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 14


CA
          

I now have the battery issue after aquiring an 18-200 VR off to Nikon.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 31-May-07 02:10 PM
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#99. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 98


Lowden, US
          

Hey Lance,

How long have you had the camera?

Did this only start with the 18-200?

Does it do it with any other lenses attached now?

Try cleaning the lens contacts and make sure the lens is seating well. Also check out post #94 below. See if you can reproduce the low battery indication on-demand. If you can let the Nikon service center know. An intermittent problem like this is hard for then to troubleshoot if they can not reproduce it in the shop.

Let us know what the outcome is.

Thanks

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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Hilite Registered since 11th Dec 2006Fri 01-Jun-07 12:16 AM
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#100. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 99


CA
          

Not since I moved to 1.1 firmware and remounted the lens. I tried all the the steps in post 94 many times to no avail. I have had the camera a few months and the issue only started with the VR lens. Hardly had any use at all though and the lens was only swapped maybe 3 times, once was in the store I bought it from! not even 100 exposures so the unit is brand new.

Note: last night just before I did the firmware I twisted the lens on the mount a little and bingo the battery indicator dropped to 1 bar indicating to me it is most likely a contact issue.
They say when troubleshooting never change more than one thing at a time and I kinda broke the rule

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Fri 01-Jun-07 01:02 AM
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#101. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 100


Lowden, US
          

Seeing it happen when you twisted the lens is kind of a good thing. When you contact Nikon let them know about that and any other troubleshooting you can do.

Dave Summers
Lowden, Iowa
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Hilite Registered since 11th Dec 2006Thu 14-Jun-07 03:01 AM
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#118. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 101


CA
          

I have been corresponding with Nikon tech support. They want me to send in the camera. At this point I am not prepared to do that as no one seems to have had a positive experience with that.
I pointed them to this thread and they did read through it.
I suggested they have an issue and how they deal with it is what is important to their customers. I hope they clear this up quick and painless.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 14-Jun-07 09:17 PM
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#122. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 118


Lowden, US
          

Hilite check youur inbox, Thanks, Dave

Dave Summers
Lowden, Iowa
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francine Silver Member Nikonian since 07th Jun 2007Thu 07-Jun-07 12:48 AM
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#106. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 98


Monroe, US
          

I have just sent back my D80 for the 2nd time. I have the 70 300 VR and the same thing is happening to me. It dosnt matter what lens I put on it it happens with all of them. I hope if is fixed this time I havnt read all the messages and I am already a little upset. I am also having a problem with my apacer CP 300 and they are giving me a hard time for months.
I will post when I get it back. What happened to Nikon quality. I evan had problems with the D70 and recalls with the body and the battery.

Visit my Nikonians gallery.

Visit my Nikonians gallery.

  

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redrider Basic MemberSat 28-Apr-07 12:16 AM
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#11. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


Sanford, US
          

There is menu option that shows the battery status, It might be on the Custom Menu.

D80, D100 18-200 VR 50mm1 1/8

  

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westwing Registered since 23rd Sep 2006Sun 29-Apr-07 10:58 AM
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#18. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 11


Ashburton, NZ
          

May not be helpful but my 10 month old D80 has taken over 12,000 frames ans its functioned perfectly.

That said, I dont use VR lenses (kit lens & 80-200 f2.8)
always used MDB80 battery pack with two EN-EL3a batteries

I've NEVER seen any battery issues.


.............................................
KIERON GRAY AshburtonOnline.co.nz

See My Work at - AshburtonOnline.co.nz
View my Nikonians Image Gallery : View my Flickr Gallery

Camera Body History:- OM2n - OM4 - OM4ti - Leica R4 MOT - Nikon F3HP - Nikon D80 - D300 - D2H

  

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BuffaloBoy Registered since 28th Apr 2007Sun 29-Apr-07 09:48 PM
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#19. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 18



          

Manufacturing anything has its difficulties. There is no product made that won't have occasional flaws in design or construction that will cause operational failures. It's how these bumps in the road are handled that reveal the manufacturer's character. Whole governments down to individual persons have a great opportunity when mistakes are made. Nobody ever hates you when you step up and say "I screwed up, but I'm going to make it right." It's the perfect way to cement a client or customer for life. It's when this opportunity is bypassed that people need to actually force the issue.

I wasn't proposing building a list so we could sit around commiserating with one another, or that Nikon would especially pay attention to it if it were sent to them. They will, however, pay big time attention if the words "class action" are somewhere in the same sentence or paragraph as the complaint. Furthermore, it really burns my fanny when someone has to be made to do the right thing. Shame on Nikon for not stepping forward and taking care of this.

Nikon should be sending generous thank you notes to the people in this forum for doing the research that Nikon should be doing. How long would it have taken Nikon to discover this lens mount issue? Instead they are still pretending that they don't know about it.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sun 29-Apr-07 10:35 PM
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#20. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 19


Lowden, US
          

You are making a lot of assumptions.

“the words "class action"
What evidence do you have that Nikon has neglected their users?
What is the percentage of cameras that have this problem?
Is this a single problem or a symptom of otherwise unrelated problems?

No one here can answer any of those questions.

“it really burns my fanny when someone has to be made to do the right thing.”
Again your assuming that Nikon knows of a particular problem that is causing this and ignoring it. Your assuming this is a wide spread problem without having any idea how many units are effected. Your assuming that Nikon is not already working on this.

You’re assuming that everyone who reported the problem did not get satisfactory results from Nikon service. A few reported that they sent in their camera and it came back repaired, one even got a new camera. A few others sent in their camera and it was not repaired. A few others reported that they resolved the problem themselves. But most never told us what happened with their cameras.

“Instead they are still pretending that they don't know about it.”
Another unfounded assumption. Oh... Its on the internet... they must know... because everything your read online is accurate.

Again before they can do anything about they need to see defective cameras in Nikon service centers. Nikon technicians need to troubleshoot to determine what may be causing this.

Geting jumping up and down mad and screaming about what Nikon could or should do about it isn’t doing anyone any good. This is a free market economy so if you’re dissatisfied you can vote with your dollars and move on to another manufacturer.

Dave Summers
Lowden, Iowa
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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Sun 29-Apr-07 10:58 PM
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#21. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 20


Memphis, US
          

I really feel bad for anyone that has trouble with their D80 or any high tech gear. From what I have seen the one person who really followed this problem to Nikon got a new Camera. I would encourage anyone having this problem even though inconvient send it to Nikon and let them due a few test and determin if it is a flaw. Nikon has a good reputation of fixinig inherent flaws even outside the warrenty look at the flex board issues with the N55, D2H and D70. Nikon is still fixing them out of warrenty a friend had his 3 year old N55 fixed for free because the part was listed as defective just last month.

Again Kind regards Jim


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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 05:29 AM
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#22. "A Summery - as of April 29, 2007"
In response to Reply # 0


Lowden, US
          

First reported on Nikoians on November 8, 2006

Some users have reported a power issue with the D80. While shooting the camera will stop working and the battery indicator shows the battery is empty. Turning off the camera and switching it back on the camera will function normally and indicate the battery is full. This happens with new freshly charged batteries and when users try a second battery. It also occurs when using the MB-D80 battery grip. It occurs with or with out flash.

As of April 30, 2007
50 users have reported this issue.
1 user sent the camera in for repair and it came back with the same problem
1 user sent the camera in for repair and it was fixed but the issue reappeared later. He sent it in a 2nd time and Nikon replaced the camera.
1 user had camera replaced by retailer
6 users no longer have a problem after resetting their lens
5 users had cameras repaired by Nikon & no long have the issue
37 have not reported if they still have the problem or if it has been resolved.(includes new posts)
2 users have sent the camera in for repair but have not yet reported back

Lenes reported to be in use when the problem occurs
23 use the 18-200VR
4 use the sigma 80-400 OS
1 uses the sigma 150mm Macro
1 uses the sigma 100-300
2 use the 18-70
1 uses the 18-135
1 uses the 70-200vr & tamron 28-75

Out of the 50 complaints 12 (24%) have solved this problem either on their own or though Nikon service or retailer. Only 1 (2%) was dissatisfied with Nikons service.

First mentions of removing & reseating your lens was in post #26 and #64.
Problems in cold temperatures and/or high humidity were mentioned several times.

An interesting post from a user troubleshooting was post #122

>>>For what it's worth, I was able to "reproduce" it three times in a row. (D80 with 18-200) I did this by twisting the entire lens back and forth. Each time, the battery would go from full to empty. Turning the camera off and on would fix it. Interestingly enough, my fourth, fifth, etc. efforts to reproduce it have been unsuccessful. I re-seated the lens and cannot reproduce it. However, those three "successes" do make it look like a lens mounting issue.<<<<

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Mon 30-Apr-07 06:06 AM
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#23. "RE: A Summery - as of April 29, 2007"
In response to Reply # 22


Memphis, US
          

Wow Dave great work. If I was one of the 37 that did not send it in to Nikon I would if for no othger reason for piece of mind and like I said Nikon is usually pretty good at doing a complete overhaul.

Again Dave great work. I wonder what the ratio is of D80 owners vs the 50 reported incidents. Jim

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briantilley Moderator Deep knowledge of bodies and lens; high level photography skills Nikonian since 26th Jan 2003Mon 30-Apr-07 10:19 AM
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#25. "RE: A Summery - as of April 29, 2007"
In response to Reply # 23


Paignton, GB
          

Yes, great work Dave - thanks very much

>I wonder what the ratio is of D80
>owners vs the 50 reported incidents.

We currently have just under 1,300 registered members with a D80 listed as their main camera, which means around 4.75 per cent of them have reported this problem. In my view that's not a large enough percentage to put anyone off from buying a D80, but it is high enough to raise some concerns.

Brian
Welsh Nikonian

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 02:33 PM
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#29. "RE: A Summery - as of April 29, 2007"
In response to Reply # 25


Lowden, US
          

Thanks for that number Brian. I was wandering how many people registered with a D80.

Dave Summers
Lowden, Iowa
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toby14 Registered since 09th Apr 2007Mon 30-Apr-07 03:14 PM
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#30. "RE: A Summery - as of April 29, 2007"
In response to Reply # 25



          

I have to disagree that almost 5% of D80 users on this forum having the problem is not a large amount. This is a very significant amount and remember that is just on this forum. When I spend almost £800 on a new camera and then spend another few hundred on a lens to go with it I expect it to work and not have to contemplate changing to another manufacturer because a fault may or may not be fixed. What kind of market forces is that? Loads of products have bugs and teething problems but this is rather a serious one. Hopefully Nikon will fix it as if I have to change to Canon or another maker then Nikon will be paying for it. I have always preferred Nikon to any other maker and I want to stay with them.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 03:47 PM
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#32. "RE: A Summery - as of April 29, 2007"
In response to Reply # 30


Lowden, US
          

>> because a fault may or may not be fixed <<

You base this on one guy who could not get his camera fixed?
You ignore the 5 who have had positive Nikon service involving this issue and the 6 who resolved the problem themselves with the info from this thread.

Why don’t you give Nikon a chance before you lash out?

If you have made sure your lens contacts are clean and the lens is properly seated and you still have a problem please send your camera in for repair. Only then can Nikon step up to resolve your problem. Complaining and threatening to jump ship to a competing brand on the internet is NOT going to fix your camera.

Dave Summers
Lowden, Iowa
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briantilley Moderator Deep knowledge of bodies and lens; high level photography skills Nikonian since 26th Jan 2003Mon 30-Apr-07 05:53 PM
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#33. "RE: A Summery - as of April 29, 2007"
In response to Reply # 30


Paignton, GB
          

>I have to disagree that almost 5% of D80 users on this forum
>having the problem is not a large amount.

Well it's all relative, isn't it. To judge by the number of people sounding off on the net that this problem exists (rather than those complaining justifiably that their camera suffers from it), you might think that a majority of D80's are affected. From the figures provided here, that is clearly not the case, which I think is good news for those who are making a purchase decision.

However 4.75% is still significant, and should be a cause for concern (as I said).

Brian
Welsh Nikonian

  

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jjanno Registered since 14th May 2006Mon 30-Apr-07 10:07 AM
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#24. "RE: A Summery - as of April 29, 2007"
In response to Reply # 22


Tallinn, EE
          

Hello

>37 have not reported if they still have the problem or if it
>has been resolved.

Sent my camera to Nikon (Sweden, as we do not have that level Nikon support in Estonia) on 07.march.2007. Have not got it back jet. Nikon does not give me any info about the camera. It's 8 weeks soon.
Local store gave me a D70 for the time... So I am waiting.

jJanno

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Mon 30-Apr-07 11:17 AM
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#26. "RE: A Summery - as of April 29, 2007"
In response to Reply # 24


Memphis, US
          

I have to admit 8 weeks is a long time, Nikon USA runs usually 3 to 4 weeks on most things and that includes transit time. I am glad your dealer gave you a loaner.

I also hope your D80 comes back perfect!!! Let us know.

Thanks Brian I would say that 4.5% is a fairly high number. I would encourage anyone with this truoble to send it in to Nikon to A get it fixed and a piece of mind and B to let Nikon have a true sample of the problem diagnosed by their techs. I wonder if nthere is a SN trend on this or is it random thru out the production run. Jim

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 02:30 PM
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#28. "RE: A Summery - as of April 29, 2007"
In response to Reply # 26


Lowden, US
          

There was a trend of people who did not want to send in there cameras. Some just didn’t want to be without a camera and others were afraid the camera would come back without being repaired.

Yet only the original poster had an unsatisfactory repair experience. One other had to send in the camera twice but in the end got a replacement camera.

The only way Nikon can track repair issues and resolve technical problems like this is for customers to send in their faulty cameras.

Just a speculation but based on how this thread has grown I think it is probably random though the production run. The first reports were from early cameras and recent reports seem to be from new cameras. The thread has grown at a slow but steady pace since it first appeared.

Dave Summers
Lowden, Iowa
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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 02:29 PM
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#27. "RE: A Summery - as of April 29, 2007"
In response to Reply # 24


Lowden, US
          

Thanks Janno,

8 weeks is a long time I hope you get your D80 back soon.

Dave Summers
Lowden, Iowa
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jjanno Registered since 14th May 2006Fri 04-May-07 12:00 PM
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#35. "RE: A Summery - as of April 29, 2007"
In response to Reply # 24


Tallinn, EE
          

Hello

Got it back today.
"Adjustment of CCD unit, control and cleaning."
I will go to shoot a rally today. Hopefully everything is OK.

jJanno

  

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jjanno Registered since 14th May 2006Wed 23-May-07 04:58 PM
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#78. "RE: A Summery - as of April 29, 2007"
In response to Reply # 35


Tallinn, EE
          

Hello

Update:
Camera still working good. Have not seen the problem after getting the camera back. I also bought another lens (Tamron 90 macro) and have used both of them. I have loaded the battery 2 times after the reapair. (rally, animal sport workshop, some spring flowers etc...) So the usage has been quite high.

So now I shoud spit three times over my left soulder as we say in Estonia, or knock on wood as Englishmen say

jJanno

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Wed 23-May-07 08:47 PM
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#84. "RE: A Summery - as of April 29, 2007"
In response to Reply # 78


Lowden, US
          

That’s great news especially after you were without the camera for so long.

Dave Summers
Lowden, Iowa
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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 30-Apr-07 03:31 PM
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#31. "RE: A Summery - as of April 29, 2007"
In response to Reply # 22


Lowden, US
          

A few observations after reading the thread again.

If you see this problem your first step should to remove the lens, clean the contacts and reattach the lens making sure it is firmly seated.

The large number of 18-200 lenses (along with comments in the posts) seems to indicate that a significant number of users are only using one lens and never remove it from the camera body.

If you only have/use one lens release it and reseat it every once in a wile. This will help fight oxidation and ensure the electrical contacts are clean and aligned.

Most users who sent in their cameras and worked with Nikon service have had satisfactory results. Don’t expect Nikon customer service to “acknowledge” the problem and fix your camera over the phone. If you have a problem with your camera you must sent it to Nikon for repair. They need to see the problem cameras to troubleshoot so they can determine any and all possible causes. Based on the number of cameras returned for a specific repair they can determine if the problem is widespread enough to issue a service advisory or recall.

Dave Summers
Lowden, Iowa
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bauschke Registered since 30th Apr 2007Mon 30-Apr-07 07:27 PM
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#34. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0



          

I am another D80 user with the battery problem. I purchased my D80 in Sept.2006 and have had no issues until this month (after I updated my firmware). I have been using the same 18-70 kit lens. I called my camera shop and they have seen several similar D80 problems

Due to a large number of photo projects this month I just can't send it in. I have been turning it off and on while shooting the last few weeks -Not Fun! I did send my old D70 in twice for repairs (flashing green light of doom) and realize that Nikon only acknowledged a major problem because of overwhelming requests from Forums like this one. Sounds to me like it's time for another "service issue" should be posted on the Nikon site.

Keep up the good work! I will try the lens mount trick and report back.

  

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toby14 Registered since 09th Apr 2007Tue 08-May-07 10:26 AM
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#40. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 34



          

Just got my D80 back literally 20 minutes ago after three weeks. The repair note said 'Cleaned and adjusted contacts'. Within five minutes of testing it the fault was there. Phoned Nikon and they want me to send it back. They will only replace the camera after three returns. What good is that when the camera is basically new. Not happy about this atall. I think a small claims court action is the best route. They should be aware of the problem by now. I even gave them a link to these postings. I know people are saying that remounting the lens now and again seems to work for them but that surely is not what we should have to do to get a fairly expensive camera to work properly and how do you know when the problem might reappear.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Tue 08-May-07 01:47 PM
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#41. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 40


Lowden, US
          

>> I think a small claims court action is the best route. <<

Let us know just how well that goes.

Sorry to here it hasn’t been fixed but if they ask you to send it back then send it back. If it not fixed next time then send it back again.

Dave Summers
Lowden, Iowa
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toby14 Registered since 09th Apr 2007Tue 08-May-07 03:04 PM
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#43. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 41



          

I have just phoned Nikon again to get a named person to serve small claims court papers on. Their attitude seems to be one of indifference and I was told they were unaware of the problem. I pointed out that there was no point in sending the camera in again in that case as it would just be returned to me in the same condition. This attitude is not what is expected from a major company like Nikon who have customers who buy from them because of there reputation as a leading brand. Maybe it is time to phone some of the camera press too and ask them if they are interested in a story on the problems. They seem to be treating their customers as if they are unimportant to them. Look how long it took them to acknowledge the D200 banding issue. This isn't good enough Nikon.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Tue 08-May-07 03:48 PM
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#44. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 43


Lowden, US
          

No point in sending it in again because they are unaware of the problem. What an illogical statement! You think that if they don’t know what the problem is then they can’t fix it? Ever here of troubleshooting or diagnostics? That’s when you look at an item that is not working properly and identify the cause even if the problem has not been previously identified. And if it comes back with the same problem then you keep sending it back until they fix or replace the camera.

If you don’t send it in it will never get fixed and you will never get any satisfaction. You might as just well throw it all away and find a better camera company!

>>>“...This isn't good enough Nikon.”

Ever notice that the only time you head about “quality control problems” or “poor customer service” or Nikon “denying” camera faults is always from people who are angry because their gear is not working properly. I never see anything like this in any industry publications in fact Nikon has an excellent reputation in all regards throughout the industry. If Nikon had poor customer service or ongoing quality control problems then why isn’t their competition taking advantage of this in their advertising? Why aren’t industry publications writing about it?

Edited to add:
>>> “Their attitude seems to be one of indifference”

You called them to “get a named person to serve small claims court papers on.” Maybe their attitude is just a reflection of yours. Reading your posts her you had your mind made about how bad Nikon was up before even sent your camera in. Now you call to threaten court action and tell them they are incapable of fixing their products, why should they accommodate you? When you project a bad attitude you will receive a bad/indifferant attitude in return.


Dave Summers
Lowden, Iowa
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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Tue 08-May-07 04:34 PM
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#45. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 44


Memphis, US
          

Frustration is understandable but I assure you Nikon has no vested interest in not fixing your camera. If Nikon found something wrong they would have fixed it. Sometimes they can not replicate your problem as far as a lawsuit that will go as far as a car without gas.

I know this is not what you want to hear but I would keep sending it back until its right or you get a new one. I had a friend that had a D70 with some problems when it came back the second time not fixed he called a supervisor they sent him a prepaid mailer to send it to Nikon and when his camera returned he realized they sent him a new one.

Last the camera press love the D80 all the reviews are very complimentary and they have not had any with this problem now maybe if you sent yours to them they might be able to do a write up but then what would be the use of sending your camera to them instead of Nikon.

Last we have all been there just like when you keep hearing a rattle in a brand new car you finally get ticked off enough take it to the dealer and all of a sudden no noise you get the uh ha look and you leave frustrated 1 mile from your house the rattle starts again.

Good luck I hope however you resolve your problem it works for you.

Jim

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I will use film until the last roll and last lab are gone. Go Navy

  

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toby14 Registered since 09th Apr 2007Mon 14-May-07 05:54 PM
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#66. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 44



          

Listen, I didn't join a Nikon fan club. I bought a fairly expensive camera. I have had Nikon before so I know how good they are. They did not do me a favour in selling it to me. I gave them my money. They don't need to have an attitude, my camera is under warranty so I have legal rights. I am not annoyed at them failing to repair it. I am an Engineer myself so I know the problems in finding weird faults. What I am annoyed about is the way they are attempting to shirk their responsibilities by denying that they are aware of the problem. I mean, come on. They must know. How many cameras do you think they have had back world wide with this problem? I am not projecting a bad attitude, Nikon are by making a fool of their customers. They may be able to fool the Nikon groupies but some of us paid for a camera that is supposed to be usable. The one I have is not fit for purpose. Ask yourself if there was a mass of complaints from professional photo journalists about a more expensive model if they would deal with it in the same way. Industry publications are not writing about it because they take Nikons advertising money.

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Mon 14-May-07 09:10 PM
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#67. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 66


Memphis, US
          

Like I said I feel bad your camera isn't working but I am not a Nikon groupie I am just stating what I feel and I would no doubt feel frustrated I had a problem with my first D80 with severe amp noise but they replaced it with a perfectly working one, well to be honest the good people at Memphis Photo Supply replaced it. But calling me or anyone a Nikon groupie is unfair I never called you any names nor do I intend to because I feel frustration is the root of this. Plus I hate to say this but I am unsure what we can help with at this point its between you and Nikon this is a privately owned site and only the owners can sanction lawsuits in Nikonians name or the use of Nikonians.

All I said is that I would keep sending it back until its fixed, yes not a perfect solution and yes maddening to all end but what else could I say.

As far as the pro market they had problems with the D2X and to me it was handled the same way and Nikon eventually was able to sort it out but it took considerable time.

last I really do hope you get your camera fixed and are able to enjoy your D80. Kind regards Jim


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I will use film until the last roll and last lab are gone. Go Navy

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 14-May-07 10:49 PM
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#68. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 66


Lowden, US
          

“Listen, I didn't join a Nikon fan club.”

Nether did I.

“my camera is under warranty so I have legal rights.”

Then stop talking about it and making idle threats and sue them!

They also have rights and have tried once, in good faith ,to repair your camera. Failing get it fixed the first time does not make them negligent. So far you can not prove any wrong doing especially if you refuse to send the camera back again. You have not yet given Nikon every possible chance to solve your problem under the terms of the warrnety.

“I am an Engineer myself so I know the problems in finding weird faults.”

Yet you unwilling to give them another opportunity to trouble shoot and fix your camera.

“the way they are attempting to shirk their responsibilities by denying that they are aware of the problem.”

And you’re sure this is s singular problem with a singular solution. As an engineer you should know that this could be a symptom of any number of problems in witch case their database will list each fault that could cause this symptom separately. Therefore the person you spoke with on the phone may not see this listed as a problem. Do you really think it is in Nikons best interests to “deny” problems or is it just a big conspiracy against you.

“I mean, come on. They must know.”

Really they “must”? You know that how by reading a few anonymous posts by on the internet?

“How many cameras do you think they have had back world wide with this problem?”

I don’t know? Do you?
You seem to know since in post #30 you said "this is rather a serious one" and you think they “must know” about this singular problem. Look at how many people here won’t send the camera in for repair mayby they dont yet have the data they need.

“I am not projecting a bad attitude”

Before you even you got your camera back you were threatening to switch brands and as soon as you get it back and your not happy you call the specifically to “get an named person” to serve court paper on. An then you are angery that they don’t receive your threat with a smile. Have you filed those papers or are you all talk? An internet tuff guy.

“They may be able to fool the Nikon groupies”

So were all just a bunch of gullible Nikon groupies? I think not!
No one here is “defending” Nikon. We are trying to help frustrated people, we encourage them to send the cameras in for repair. If it comes back without being repaired send it in again and again until it is fixed or replaced. Save threats of court action until you are sure that it will not be resolved in another way. I your case you sent the camera in for repair, Nikon did what they thought, in good faith, would solve your problem. They were wrong and have ask you to send in the camera for them to check out again. You refuse and immediately threaten court action but of course YOU don’t have an attitude. So far even here in the sue happy US of A you would be thrown out of court because Nikon has offered to try again to repair your camera and you are not following though.

Wile your name calling. How do we know that your not just some internt Troll?
Let see 8 posts, all in this thread, each more argumentative then the last and no profile. Of course I could be wrong about that but then I am just a gullible Nikon groupie being fooled by the big bad corporation.

“Ask yourself if there was a mass of complaints from professional photo journalists about a more expensive model if they would deal with it in the same way.”

I dont have to ask myself. Read the forums ALL cameras from ALL brands have issues like this and there are always a few people like you who jump to the conclusion that there is a big conspiracy to hide problems.

“Industry publications are not writing about it because they take Nikons advertising money.”

BS... Apparently you don’t even believe this statement since in post #43 you say “Maybe it is time to phone some of the camera press too and ask them if they are interested in a story on the problems.” Another idle threat!

So if the publications are hiding it then why isn’t the competition taking advantage of all these Nikon shortfalls. The auto industry happily points out the shotfalls of their competition same with the computer industry and many other. If I was a Cannon exec I would be all over Nikon’s “bad customer service”, “poor quality control” and most of all that they “deny” faults in there equipment. Do you know why the competition is not doing this? Because it just not true.

So in conclusion please either:

Send the camera back for repair.
OR
Take them to court.
OR
Through the whole thing away and get a different camera.

....

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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n1xtv Registered since 04th Apr 2007Fri 04-May-07 07:01 PM
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#36. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


US
          

I bought my D80 and the companion battery grip from B&H. I had successfully used the combo with two Nikon AF lenses from the early 1990s with no problems. My batteries were MAHA Powerex 2700 mAH rechargeable AA's. NO problems. I didn't get 500 shots, but I did get 200-300 RAW + JPEG fine, downloading into computer and displaying on LCD.

Then I bought my 70-300 VR lens. Batteries immediately lasted for 10-15 shots (VR on and active) before the flashing LCD low battery showed up. The batteries recharged "normally". Every time I would turn on the D80, I'd get a full battery LCD, take a shot, then get the flashing LCD low battery.

So I sez, "Let's use the EN-EL3e instead of the AA's.

I charged it for the first time, loaded it into the battery grip, and (wait for it...) yeah, got the flashing LCD low battery after one shot. So I turned off the D80 and turned it back on again. Took 27 shots without a problem. So I ordered another EN-EL3e so I could run 2 of them in the grip.

I have not yet attempted the "remove the lens and stick it back on again" remedy. We'll see if that solves the issue. But really, how many of us are thinking "What if the next time I change glass, I get the same error?"

Michael

  

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n1xtv Registered since 04th Apr 2007Fri 04-May-07 08:13 PM
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#37. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 36


US
          

So I just went outside with my D80 and grabbed a bunch of test shots after (1) removing and re-attaching my 70-300 VR lens, and (2) double-checking my battery strength (LCD shows full). May I say that I LOVE this camera! It feels so good in my hands and I can't believe how bright the viewfinder is (after upgrading from my Canon S3-IS).

I had a very difficult time initially, with my D80 shutting off constantly. I found that I could not focus using auto or manual focus, and I observed that the LCD display on the right top of the camera kept going blank. This just did not make sense!

So I did something I hadn't thought of before: I checked the thumb-wheel on the battery grip and found it was very loose. I tightened it. And yes, all my problems encountered during this test shoot were solved.

So I shot 58 grab shots, previewed them on the D80 LCD, imported them into Lightroom successfully, and am able to edit them in Photoshop CS3. The D80's LCD display still shows "full" using my single EN-EL3e battery in the battery grip.

Dunno if this solves anyone else's issues, but though I usually am obsessive-compulsive about checking everything before I start a shoot, I was outside today for almost 5 minutes before I thought to check the battery grip thumb wheel.

  

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Artuk Registered since 20th Aug 2006Tue 08-May-07 02:54 PM
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#42. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


Dover, US
          

I have had this problem off and on.

Resetting the lens seems to make the problem go away for a while. I have only had this problem since I started using an 18-200 VR. With the 18-55 it never occured. The problem is more significant in colder weather.

I have decided not to send my camera in at this time. Once I get closer to the end of warranty time I will re-evaluate. Perhaps by then a firmware update with correct.

Regards,

Chris

  

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Liquid Registered since 23rd Dec 2006Thu 10-May-07 02:54 AM
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#46. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 42



          

Well after doing a quick search on the web to see if i could find the problem iam having with my D80, i found this post. I am having the same problem, it happened once before but didn't think much of it until i went on a scenic flight and noticed when i was taken photos my camera stopped taking photos and i noticed the flashing low battery warning. i was pretty mad due to missing some great shots, and i had to turn off and back on again

I am amazed that so many have got this problem. i sent mine off to get repaired today. After reading all the negative things here iam not to positive about nikon fixing the problem and now think my awesome first DSLR camera which i spent so much money on is a dog of a camera which i cant trust to take that magic photo when i need the camera to work when i need it too (hence way most of us brought a SLR in the first place)

What iam really worried about is i leave Canada (where i brought the camera) in 8 weeks and might not be returning for a while , hence no warrenty overseas and $2500 down the drain, so Nikon get one go at fixing it.

Anyway i got my D80 in Nov 06 and lens at the same time
D80 and 18-200mm lens

I will post back when i get an update

thanks for the people here that have posted to help others

Thanks
Calvin

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 10-May-07 03:03 AM
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#47. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 46


Lowden, US
          

Thanks for your info Calvin. I hope you get the camera back quickly and in perfect working condition.

This kind of thing can be frustrating but if you’re persistent Nikon will either fix or replace your camera. Just don’t let anger and frustration get the best of you.

Dave Summers
Lowden, Iowa
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sleazak Registered since 07th May 2007Thu 10-May-07 04:15 AM
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#48. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 46


North Bay, CA
          

Hey Calvin. My manuel for the D-80, on page 117 says "Compatible with AF-I Nikkor lenses and with all AF-S lenses EXCEPT: DX VR ED:18-200mmf/3.5-5.6G" and various others so I don't think the camera likes this lens. Borrowed my friends D-50 lens 18-55mm. Finally my camera takes good pictures. Thanks for listening. G.S.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 10-May-07 02:41 PM
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#49. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 48


Lowden, US
          

Gerry,

You are misreading the manual here. What you are reading are the notes that go with the chart above. Note #5 does not appear anywhere in the chart.

The 18-200 falls in the category in the first row of the chart is as it is a type G, AFS lens. ALL G type AFS lenses are compatible with the D80 with the only notation (note #6) being that they need a maximum aperture of f/5.6. If the D80 had any compatibility issues note #5 would have been indicated someplace in the chart.

They probably use this same chart and set of notes with all camera models and that’s why the notation remains on the page even though it does not appear in the chart for the D80

Dave Summers
Lowden, Iowa
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issachar Registered since 10th Dec 2006Thu 10-May-07 03:10 PM
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#50. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 49



          

I bought my Nikon D80 + 18-200VR in Dec 2006. Started having battery problem in Feb and gradually got worse. I read about the problem on this forum and sent my camera body to Nikon for repair in April. Got it back with repair note stating that they cleaned the battery contacts! I was very suprised, because I didn't expect that terminals would be dirty for such a new camera (not been used much). I never take my lens off, but if problem returns I'll try and see if that works. Not convinced my problem is gone. Will be shhoting lots in the next few weeks and give feedback to whether problem is fixed or not.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 10-May-07 03:27 PM
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#51. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 50


Lowden, US
          

Thanks Charl, All feedback is appreciated.

Dave Summers
Lowden, Iowa
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digby Registered since 10th May 2007Thu 10-May-07 05:24 PM
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#52. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 51



          

Hi, I have a 4 month old Nikon D80 with an 18-135 lens and has worked fine until today. I have two EN-EL3e batteries, one a genuine Nikon and one a generic one from China. The camera works fine with the genuine Nikon battery. Today I inserted the generic battery and guess what - the display is showing that the battery is empty, but it is fully charged. The generic battery has worked fine for the last three months. Any ideas would be appreciated.

Pete.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Tue 15-May-07 04:02 AM
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#69. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 52


Lowden, US
          

Hey Pete, Sorry for the delayed response.

If your camera only has a problem with the generic battery I would think the battery is to blame.

Dave Summers
Lowden, Iowa
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sleazak Registered since 07th May 2007Thu 10-May-07 08:06 PM
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#53. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 49


North Bay, CA
          

Hey Dave, check out the online manual for the D-80. Page 117 #5 Compatible with the following lenses: It does not mention DX VR 18-200mm ED.

  

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HAC_D80 Registered since 26th Apr 2007Thu 10-May-07 08:37 PM
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#54. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 53


Calgary, CA
          

I wonder if this could be related to the battery contacts for the standard battery. I wonder whether either slight oxidation, or slightly bent contacts , or bad spring pressure could cause a connection, that while fine under normal metering modes, and AF requirements of a normal lens, would cause problems under a highercurrent draw situation, (ie. VR and AF), fooling the cameras battery monitoring circuit into interpreting it as a discharged battery?
I had a peek at the battery contacts in the D80 grip, and the contacts are metal tongues that slide along the battery contacts and are held in contact by the spring pressure of their shape.
If one (or more of those tongues ended up making poor contact one would expect poorer conduction, and perhaps higher resistance?
That condition could be made worse by poor lens contacts as well.
It would also make sense that turning the camera off and on might clear the condition, as that would "reset" the monitor circiut reading, and put you back into a state of lower current draw (no VR/AF) when you turn it back on..
I could be way wrong, but who knows?

Cheers
Harold

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 10-May-07 11:33 PM
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#57. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 53


Lowden, US
          

Edited becouse...

I just noticed something I will edit again in a few minutes

Dave Summers
Lowden, Iowa
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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Fri 11-May-07 12:01 AM
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#58. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 57


Lowden, US
          

In the chart on page 117 of the manual look at the 3rd row under Lens/accessory it says “AF-S/AF-I Teleconverter” and has a small number 5 at the end.

So the note #5 you are referring to is NOT a list of lenses that are compatible with the D80. It is a list of lenses that are compatible when you use a Teleconverter with your D80.

I missed this when I posted in post #49

Dave Summers
Lowden, Iowa
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sleazak Registered since 07th May 2007Fri 11-May-07 06:12 AM
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#61. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 58


North Bay, CA
          

Thanks Dave for clearing that up for me. G.S.

  

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RoMo Registered since 10th May 2007Thu 10-May-07 08:59 PM
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#55. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


Concord, US
          

Hi Folks,

I just returned from vacation and logged on. I had read about this battery problem before and it never applied to me. Well I think I may be able to contribute now. I was taking some photos and went to excuse myself. When I went to the restroom I slid my camera to one side. I was returning, when I noticed a scene that I wanted to Photograph. My camera was dead with some type (I assumed) error code was flashing in the top window. I can't remember what the code was, all I knew was that my camera was dead. After fiddling with the camera for and eternity, I twisted the lens that was in the camera. My camera suddenly started working again. Several times this happened again and I again turned the lens, (turning to tighten or untighten. This fixed the problem every time. I never noticed if the battery was showing low though, but if it happens again, I will look.
Sorry for the long post.

RoMo

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 10-May-07 11:22 PM
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#56. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 55


Lowden, US
          

It sounds like you are probably seeing a different problem. The error message you had was probably "F--" it means that the lens is full engaged on the camera. The others reporting this problem have to cycle the power to get the camera working again.

You should clean the contacts on that lens and in the camera body. Let us know if you have more problems.

Dave Summers
Lowden, Iowa
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Joves Registered since 28th Jan 2006Fri 11-May-07 02:40 AM
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#59. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 56


Flagstaff, US
          

RoMo what lense are you using? If it is a Tamron then I have the same problem at times with my 28-300, on both my D80 and, D50. I dont have the problem with any other lense. I think Tamrons contacts dont always stay in contact. I have never had this problem with a single Nikor lense.
Now as far as the battery problem I have not had any problems so far. The only problem with my batteries is when Im using my 80-400VR on the camera. The lense itself is a power hog but, hey it is a sweet piece of glass so I will live with it. I would send it back myslef and, if I had to once again. Sounds like they had a bad run somewhere and, they may very well have not known about it.

I shoot therefore, Iam.
http://joves.smugmug.com

  

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RoMo Registered since 10th May 2007Fri 11-May-07 03:36 AM
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#60. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 59


Concord, US
          

I was using the 18-135 nikon kit lens.
Yes it was an F?? error code.

  

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steveh34 Registered since 15th Feb 2007Sun 13-May-07 06:35 PM
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#62. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 60



          



Hi all,

I've never posted before, just been reading and lurking, but I have the same problem. all of a sudden I get one bar on the camera, on a fully charged battery, I turn it off and back on, and its back to showing a full charge. I am using a Sigma 50-500mm lens.

I've had the camera only for a few months.

I wonder what I should do.

  

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Liquid Registered since 23rd Dec 2006Sun 13-May-07 08:57 PM
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#63. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 62



          

The only thing you can do is send to back to Nikon for repair.
I took mine to Nikon on Friday and spoke to the Head of the Service Dept(Nice guy). He hadnt heard of the problem before i told him, I also told him about this site. I will give an update as soon as i get it back to hopefully have some good news for others.

Calvin

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sun 13-May-07 09:54 PM
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#64. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 62


Lowden, US
          

Check and clean the contacts on the lens, the body and the battery. Ensure that the lens is fully seated in the body. If the problem persists the like liquid said the only options are to send it in for repair or to tolerate it if it is only an occasional problem. I would send it to Nikon for repair myself.

Dave Summers
Lowden, Iowa
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NumbDiver Registered since 17th Dec 2006Mon 14-May-07 03:23 PM
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#65. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 64


US
          

After being away for a few months, I decided to review the posts regarding the battery display issue.

I was one of the original posters (#23), and decided to live with the problem instead of wasting my time with Nikon Service on this one.

I was an early adopter of the D80. I had the battery problem on 3 different new Nikon batteries. The problem also reared it's head using an 18-200mmVR as well as a Sigma 10-20mm. It happened with and without my SB-800. It happened about every 5-15 pictures.

At least it used to. I haven't had any issues since about mid-Feb. Most of the shooting was indoors (it's cold in Minnesota in the winter) so I don't believe it was temp dependent either.

The more I use my camera, the more times I've switched lenses. After being in the electronics service industry for a number of years, I'm pretty confident that the issues were/are contact issues with the lens contacts and the base of the camera.

Maybe the contacts should be gold, or use a higher spring rate on the pins? It may be that the current load from the lens to the processor in camera, is so small at the contact, that there isn't enough current draw to breakdown the small capacitance caused by light oxidation?

Whatever the exact cause, I can tell you that I've had around 5000 actuations "lock-up free." I don't even think about it anymore. It has become a non-issue. For those of you primarily using only one lens. Unlock and lock it (no reason to actually remove to let dust in), every time you use it for about a month. Just pretend you are using that new lens that you are wishing you could afford.

It'd be great if someone had the time to look though all the posts, and see how many original posters are still posting with problems vs. the number of new posts. I'm sure the new D80 users will continue to see initial problems till Nikon changes contact materials, or manufacturing/shipping/storage process to keep oxidation off the contacts.

The good news is mine went away. I've shot at 20 below zero in MN, and in very hot, humid, salty conditions living on a boat in the BVIs. No more lock-ups. Hopefully my D80 will continue to be problem-free, and I can keep concentrating on what's in front of the camera.

Best of luck.

  

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Li432Paul Silver Member Nikonian since 20th Mar 2007Wed 16-May-07 08:55 PM
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#70. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 65


US
          

Has anyone talked with Nikon or know if Nikon has found the problem and corrected the D80 low battery issue? I have already went thru two D80 cameras and returned them to the store (Berger Bros Camera on Long Island NY)because of the problem. I've been waiting for Nikon to correct the problem before I buy another D80.

thanks Paul

Visit my Nikonians gallery.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Wed 16-May-07 10:34 PM
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#71. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 70


Lowden, US
          

Judging from post #63 and other recent posts the answer is no.

Dave Summers
Lowden, Iowa
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Li432Paul Silver Member Nikonian since 20th Mar 2007Wed 16-May-07 11:43 PM
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#72. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 71


US
          

Well I just got off the phone with Nikon Digital support. I explained to him about the false low battery indication on the D80 and if Nikon corrected this issue. He admitted he had received some complaints about the D80 and D200. He mentioned it was the enel3e batteries not reading correctly and not a camera body issue. He also mentioned it is not advised to use AA batteries. He also advised to go to the custom menu last setting I think (#34) when using the battery grip with AA batteries and change it to the appropriate setting. One more thing....if the camera locks up and beeps when you depress the shutter button don't turn off or remove the battery from the camera for approx 2 mins (Curtain has to reset)or the curtain will be damaged.


Paul

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Wed 16-May-07 11:51 PM
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#73. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 71


Memphis, US
          

I agree and it seems to be so random there is no way that D80's bought august of last year and some in may this year are of the same lot.

I guess if I really wanted one I would just get it, since it seems to be less than 2% of the registered D80 owners.

Well just read your post and at least Nikon has an idea what it is. I wonder if maybe a defect in the shape of the battery causing it not to sit properly or is it the extra terminal that is not working right.

kind regards Jim


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Liquid Registered since 23rd Dec 2006Thu 17-May-07 05:16 PM
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#74. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 73



          

I just got a phone call from Nikon telling me my camera had been fixed. I am impressed with the very quick service, Less than a week.

They told me the battery was faulty.

I asked them to double check as people here have tried using different batterys but have the same problem. I told them i get only one try at fixing it before i leave the country and camera has no warrenty overseas.
They said they will recheck .

I will update with any more updates

  

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PinotNoir Registered since 22nd Nov 2006Wed 23-May-07 09:04 AM
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#75. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0



          

Hi again,

(Following up on this earlier post.)

After the last repair (see earlier post above) from Nikon support, I got my D80 back and put the lens 18-200 back on. I suppose that this reseating of the lens made it seem the problem was solved. Yet it reappeared after some 500 shots (Oh yeah, I went mad when that happened).

I have been able to simulate this battery problem by turning the zoom ring of the lens rapidly from 18 to 200mm and then focussing. Same thing occured with completely and rapidly zooming out, 200 to 18mm, and then focussing. Worse yet, the problem even occured a few times without even focussing. Only turning the zoom ring of the lens rapidly from 18 to 200 (or the other way around) caused the battery to fail.

Only solutions up to now:
1. Switching the camera off & on would put the battery indicator back to full.
2. Waiting 5 seconds will result in the battery indicator to stop blinking. Then when pushing the focus button, the battery indicator goes back to full.

I will send my D80 back to Nikon for the 2nd time today (I'll include the 18-200 lens this time) hoping they do something else than clean the CCD this time. I'll report back later.

PN

  

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PinotNoir Registered since 22nd Nov 2006Wed 23-May-07 12:02 PM
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#76. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 75



          

I've been trying again, this afternoon, to make the problem occur again by twisting the zoom ring and nothing happens :-/ Started test shooting again and took some 200 pics without any problem. I will be going completely insane in the very near future: WHOAAA!

Anyway, I'm sending the D80 back...

PN

  

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michaelnel Registered since 31st Mar 2007Wed 23-May-07 12:55 PM
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#77. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 76


San Francisco, US
          

My D80 does this occasionally. It doesn't seem to matter which lens I have on it. If I unlock the lens, wiggle it a little and then lock it again (no need to actually remove the lens), the problem goes away. It hasn't happened very often either.

I am not inclined to send it back to Nikon. They'll keep it too long and do something to it that won't fix it and then send it back. I predict we'll see a D85 or D90 before Nikon admits to the problem and proposes to fix all our cameras.

After owning an F5 and several CPs all of which were pretty much flawless, I am pretty disappointed with the D80 and wish I'd gone Canon this time around.

---
San Francisco, CA
http://michaelnel.smugmug.com

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Wed 23-May-07 06:36 PM
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#79. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 77


Memphis, US
          

Well first the F5 is a different world you are talking Nikons Top Top of the line flagship camera that is closer to a D2X not the D80. Second you live close to Nikon in CA and my friend had her camera back in 10 days cleaned adjusted and fixed so instead of being sore or angry send it in and get it fixed.

To me saying they won't fix it and they will have it to long before you even give them a chance is not fair and to be blunt doesn't make sense. But if you prefer to put up with it then that is your choice but you really can't complain about customer service until you give them a chance to make it right.

Kind Regards Jim

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Li432Paul Silver Member Nikonian since 20th Mar 2007Wed 23-May-07 08:01 PM
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#80. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 79


US
          

Well I purchased my 3rd D80 a couple days ago, 1st 2 had problems with the low battery. So far so good with the 3rd one. We'll see. Does anyone know if the nikon extended warranty is worth purchasing? Or is it a waste of money.

thanks Paul

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Wed 23-May-07 08:05 PM
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#81. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 80


Memphis, US
          

I have bought the extended warrenty on both my D50 and D80 with digital it seemed prudent to have a total of three years of coverage. Plus this is a Nikon Warrenty so you are still dealing with Nikon not a third party.

Jim

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Li432Paul Silver Member Nikonian since 20th Mar 2007Wed 23-May-07 08:10 PM
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#82. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 81


US
          

How long do I have after I bought the D80 to purchase the warrany from nikon? Best Buy where I bought it has their warranty available within 14 days after purchased.

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Wed 23-May-07 08:17 PM
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#83. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 82


Memphis, US
          

Nikon's USA website says you have until the original one expires.

Heres the link to Nikons extended service you need to put in the SN and I think its 139 for 2 additional years. Jim

https://merchant.satisfusion.com/sf/WarrantyCenter/registration/secure/Nikon/ESPRegistrationLookUp.jsp


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Li432Paul Silver Member Nikonian since 20th Mar 2007Wed 23-May-07 10:55 PM
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#85. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 83


US
          

Thanks Jim
I will get it in the near future.

Paul

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PinotNoir Registered since 22nd Nov 2006Sat 09-Jun-07 12:49 AM
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#107. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 85



          

Following up: 1, 2, 3,
4.

Why purchasing an extended warranty for a coverage of a fault a product shouldn't have from the beginning? Really now, even if a 'minor' group of users is experiencing the same problem over and over again, as described in this thread (and the previous one), Nikon should take responsability! Jeez, I bought a body that cost me (a lot of money) but it doesn't respond when I want it to.
It's clear to me that the battery problem described in this thread should be covered by the standard Nikon warranty, as it isn't a result of misconduct with their product(s), yet a design failure (as I'm not the only one dealing with this). Anyway, I've been dealing with this issue since I bought my D80 in nov 2006.
Sending back the apparatus is however the basic procedure as one can not expect warranty coverage or whatever when the manufacturer doesn't get the chance to rectify the issue (extended warranties won't help you in this case! ). Referring to my earlier posts (links here above), I've sent my D80 back to Nikon's repair service for the 2nd time now and after only 2 weeks my local reseller called me saying my D80 was back. In my opinion they don't keep the camera's longer than they 'think' they need to. At least not here in Belgium, Europe.
I'll get back my D80, which I gave this time back with the 18-200 VR lens mounted including an elaborate personal explanation of the battery problem (and referral links to this nikonian thread) on monday (11-05). And I'm seriously sceptic about the whole thing. I don't believe they will have resolved the problem (but hey, they could 've). Yet, realistically, as for now this is completely a personal assumption. But then again, since Nikon still doesn't want to confirm this battery/lens/whatever fault with the D80 (and as I hear/read with some D200's) this 'would' be a fair assumption.
In the mean time I'm thoroughly disappointed like any of you that have encountered the battery problem. Even more because I've been investing from scratch into the Nikon solution as an entry from high end amateur looking to move on to (semi)pro reporting (please don't come on about the 18-200 as for it's inferior capabilities; if the 18-200 doesn't work, I won't consider buying any other Nikkor lens nor any other Nikon product). At this point I'd wish I'd gone to Canon (is mentioning the'Canon'-brand blasphemy on Nikonionians? :-/ Euuhhhm... even the Pentax equivalent I tryed out recently did/responded better than my own Nikon investment).

Or, I'll soon 'hopefully' post the solution to the battery problem as proposed from my second repair sendback from Nikon, or I'll set up a mail address for whoever wants to send me personal info (this may seem dodgy, but hey, when going solo noone gets far) to build a case for my soliciter to follow up as I think I (and everyone who gave response to this thread) did my best towards Nikon to get things right. I'll post again to get things done if the last repair doesn't get me/us forward. But again, as a 'noob' poster on Nikonians, I don't know if this still seen as 'ethical' by the Nikonian board.

Kind regards,
PN.

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Sat 09-Jun-07 01:05 AM
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#108. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 107


Memphis, US
          

The exteneded warrenty was not to rectify the battery problem he wanted to know if it was worth it to have extra coverage from Nikon for 3 years vs 1 year.

As far as Canon well I have friends who have had similar problems and the newest pro level is beset with problems that has delayed shipments. These are very techinically advanced cameras vs the older mechanical camera of yesteryear. They are as much computer as they are camera. I surely hope Nikon has fixed your problem.

Last Canon and Nikon are pretty much on equal footing they both produce top line cameras and depending who the reviewer is the Nikon may feel better or the Canon may feel better. All in all I always tell folks they need to try both and see how it feels and works for them. for me the Canons feel like toys vs the Nikon and are not nearly as nice, but thats me and only me.

Again goodluck I hope the D80 is fixed. Kind regards Jim

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PinotNoir Registered since 22nd Nov 2006Wed 13-Jun-07 11:09 PM
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#115. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 108



          

I recently took a few (hundred) shots with a Canon 30D from a friend. It seemed like a happy camera unlike my D80. I had the same feeling with a 400D, although it does feel like a plastic toy when handling it (but so is the D80 compared to the D200, and eventually it never ends)... The Pentax, I handled from another friend, was the best I've been handling comparing to the D80 and the 400D.

I'm sorry that I'm getting quite sarcastic about the D80, but I'm really getting frustrated.

Regards.
PN.

  

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francine Silver Member Nikonian since 07th Jun 2007Wed 13-Jun-07 11:25 PM
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#116. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 115


Monroe, US
          

You have every right to feel that way. I sent in my D80 and it was recieved on 6-7 at 10:17 Am I called and they said they are backed up for 2 days so I waited and called Monday 6-11 still nothing and they told me to call on Tues I call on Tue 6-124 days and they dont know where it is. Now I am #####. They will email me when they find it. This afternoon they find it and email me 5 ddays and thats not counting the weekend and shipping time I have been without my new camera for almost 2 months. I wonder why they are so backed up could it be because of a deffect in the D80 hum!!!!

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PinotNoir Registered since 22nd Nov 2006Sat 16-Jun-07 01:07 AM
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#128. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 116



          

Welcome to the club Francine...

You could be sending back your D80 untill the end of times as Nikon still doesn't want to respond to this issue. I hope you 'll have more luck in the standard Nikon fault escalation than I had up to now... I'm way over standard escalation and I'm still not getting a correct response...

Thinking of going on prozac...
PN.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 09-Jun-07 03:43 AM
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#109. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 107


Lowden, US
          

Please keep us updated whatever the outcome.

I hope the news is good!

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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PinotNoir Registered since 22nd Nov 2006Wed 13-Jun-07 11:26 PM
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#117. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 109



          

I'm afraid the news isn't that good... I wish it was...

For the second time my D80 came back from the local Nikon repair service. The repair sheet mentioned cleaning of contacts and this time an update of the firmware. I know, and you know, that this won't solve sh*t as this concerns an electrical/electronic problem. When making a (small and polite) fuss at my reseller store collecting my camera they gave me the phone number of the company that does the local repairs for Nikon. This local repair company is an outsourcing and not a Nikon Company. Bottom line is that my local reseller is sending me to the local repair, of which they say that for every Nikon repair they do, they have to contact Nikon (where-ever) for consulting. And this is where the sending forth and back for this issue starts... Because noone seems to be able to solve the issue :-/

My assumptions in my earlier posts do seem like pure reality.

Nevertheless I will be testing my D80 again and will respond to local (outsourced) Nikon repair service as mentioned in earlier posts. And, although my local reseller wants to put responsability on the local Nikon repair service, they 'll surely get their share.

I'll put my D80 through thorough testing, but I'm quite sure nothing is solved. And although I should be excusing for the level of sarcasm in my posts, this sarcasm only reflects my frustration!

Kind regards.
PN

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 14-Jun-07 08:44 PM
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#119. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 117


Lowden, US
          

Hey PN if you havent already check your inbox. Thanks, Dave

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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PinotNoir Registered since 22nd Nov 2006Sat 16-Jun-07 03:03 AM
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#131. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 119



          

I'm sorry 'bout that Dave...
I'm still a 'noob' regarding this posting stuff. In fact, I didn't receive your post (I know I should've, but I cannot/rather donot check every forumbox I log on to...). In the mean time I've registered an alias (D80@skynet.be) which will be checked regurarly and will(should) be active as from Wednesday (20/06/07).

Please, again please, and again please........
Send your personal thoughts on the 'D80 Battery issue'
to: D80@skynet.be (address will be active from Wedn. 20/06/2007 untill Wedn. 18/07/07). Although I won't be responsible for the mails to my address, I will be collecting all mails sent to it. The spam I'll receive will be my problem and I'm sure I'll be filtering fulltime. But then again, I'm sure it's the only way to include the idea of anyone who got ****** because of the D80 battery issue.

Anyone who sends me a structured mail regarding the D80 Battery issue will get a personal response including my personal address. Which seems absolutely normal because all addresses sent in will be taken into the dossier of my solliciter, and therefore you could be asked for a personal resolution (even if it's over the phone...)

The battery problem regarding the D80 has been recurring from nov. 2006 untill now. And I've been complaining to Nikon, even sending back my D80 whithout any resolution.
get a somewhere... Please keep your message structured:

1: What is going wrong with the D80/Battery issue: short, yet full explanation, will suffise. Please mention the serial nrs of your D80/Battery/Lense (brand). D80@skynet.be, spam will be my issue for the next month...]. Send me your fault issues!!!!
2. I do not give a flying f*ck about my mail aliases, so collecting the necessary info will be my prob... Yet: it 's imperative that you, for yourself, keep things hidden, or wharever... Arrgh..., you're smart enough to know what to do...
3. Whatever you send to me will be used in an administrative court. If you send me personal info, which I hope you do (without I'm fighting ghosts!). The provided info will only be used to prove the consistency of the case.

Again as of 20/06/2007: send to D80@skynet.be ... I'll try (not making promises here) for anyone who complies/tries to commit as from a regular mail address will be kept up to date of my 'freaky'/"legal" sh*t. Which is what the forum (nikonians) on which I subscribed in november 2006 (to seek compliance or non-compliance to this issue) hasn't been progressing on and although the Nikonians forum made clear I was not alone with this issue, didn't do Jack ****. Really, from the 50 or more people who have the same issue, why do I get the impression I'm the eventually still the only one revolting I stil cannot believe no Nikon coop follows this very own thread... BLAH!

and BLAH again...
PN.
And from now on please mail me personally with thoroughly constructed messages as to wgy the D80 is inefficient because of its electrical/electronical issues! (as from 20/06/07 - 20-07-07): D80@skynet.be

More than fed up!!!
Kind regards,
PN

Send me your synthesis about the D80 battery issue to D80@skynet.be (address active as from 20/06/2007 till 20/07/2007. Hey i won 't be coping with spam longer than a month.
Please send me your elaborate grievances about yhe malfunctioning of the D80!: D80@skynet.be

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 16-Jun-07 02:32 PM
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#132. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 131


Lowden, US
          

I resent the message to your email address.

Since you have the camera back have you tested it, has the issue reoccurred. You have made 3 posts since speculating that it will not be fixed but you haven’t said if it is still ongoing.

If you have your camera are willing to help us troubleshoot?

If so please try to see if you can force the problem to appear by twisting/jiggling the lens in the mount. Wile your doing this watch the top LCD or viewfinder info to see if it flickers. Of course half press the shutter to make the meter active. Along with the flickering some of the info that should not change such as the aperture setting when I an in A mode will change and quickly change back.

Have you had any other error messages in conjunction with this issue?
(such as ERR, F--, fEE)

Have you seen any of those messages on their own?

Does it only happen with one lens?

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

My Nikonians Gallery | SummersPhotoGraphic.com | My Crated Gallery
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Liquid Registered since 23rd Dec 2006Fri 25-May-07 03:30 PM
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#86. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0



          

Got mine back from Nikon. All they did was replace battery and clean CCD (i have never change lens since i brought it so cant see have it needs a clean)

I was told there was nothing wrong with the camera and Nikon are not aware of any problem with the D80.

I know for a fact theres something wrong with it, hence why i took it in but Nikon say there isnt a problem.

What can you do.


  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Fri 25-May-07 09:13 PM
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#87. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 86


Lowden, US
          

So... Has is the problem still there?

Let us know.

Thanks!

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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Liquid Registered since 23rd Dec 2006Tue 29-May-07 12:57 AM
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#95. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 87



          

I have taken about 400 photos since getting it back and the problem hasnt come back, but then again it did come at random times before. So i cant say if its been fixed or not.
Will update is the problem comes back.

Whats the firmware Version of the people having the problem.
Maybe it is the new firmware.

I only had the problem after i updated the firmware. (just a thought)

Iam using A1.01 and B1.01

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Tue 29-May-07 01:42 AM
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#96. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 95


Lowden, US
          

The first report of this was in this thread on November 8, 2006 long before the firmware was updated. So that’s probably not it.

I hope you camera keeps working fine for you. I am going to put you in the "camera is fixed column” on my list to keep track of all of this. Hopefully we can get more people in that column and they stay there.

Thanks for the update.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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michaelnel Registered since 31st Mar 2007Fri 25-May-07 11:45 PM
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#88. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 86


San Francisco, US
          

>Got mine back from Nikon. All they did was replace battery
>and clean CCD (i have never change lens since i brought it
>so cant see have it needs a clean)
>
>I was told there was nothing wrong with the camera and Nikon
>are not aware of any problem with the D80.
>
>I know for a fact theres something wrong with it, hence why
>i took it in but Nikon say there isnt a problem.
>
>What can you do.

Heh... exactly what I'd expect from Nikon and exactly why I am not going to send mine in. If they admit there is something wrong, they'll have to:

1) figure out what it is
2) fix a whole lot of D80s for free

So instead they do useless stuff that doesn't address the problem while simultaneously saying there ISN'T a problem. If there isn't a problem, why are they doing anything? Why replace the battery, why clean the sensor if there is nothing wrong?

Heh... D200 here I come.

---
San Francisco, CA
http://michaelnel.smugmug.com

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Sat 26-May-07 05:44 AM
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#89. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 88


Memphis, US
          

Well buy a D200 and stop posting about it I have a feeling the D200 is what you really want anyway and it is a great camera. But do a search some D200 owners reported the same battery problem. I still think if Nikon gets to handle enough cameras with the problem they will fix it, their track record is pretty good just do a search!


Look I have been politically correct so far but the heh is a tad well anyway I'll leave it. Did you read some of the other post outside this one that Nikon fixed the problem on the D80 this member is over joyed with the service and if your statement is true and Nikon doesn't want to fix their cameras then why are they still fixing N55, D2H's, D70's all out of warranty for faults they could see and reproduce.

Cleaning the sensor is performed on all repairs sent to Nikon this is excellent and why you decided to be critical of a nice extra they provide is beyond me.

I had a friend who's new D70's flash tube burned out she sent it to Nikon and also stated she thought the AF was off some. Nikon replaced the flash, cleaned the sensor and adjusted the AF system all in 11 days. She is in Atlanta and of coarse she sent it to Melville NY. The day she got it back she was wow'd by the service and she states the AF is right on now.

So if you are not going to send it to Nikon the point of posting is futile sell it to me for half price since its unfixable or trade it in and get a D200 and have fun. Jim

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 26-May-07 01:47 PM
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#90. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 88


Lowden, US
          

Sounds to me like your just looking for a excuses get a D200.

So as they say….. just do it!

So when are you going to list that cheap (defective AND non-repairable) D80 in the “I want to sell Forum” I will be looking for it.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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ColkD Registered since 15th Nov 2004Sat 26-May-07 08:36 PM
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#91. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 90


Norwich, GB
          

Unfortunately i'm a D200 owner who is also suffering from this problem and have been following the treads on this error on both Forums.

I sent my D200 in for repair, but the large retailer decided this repair would be carried out in their own repair centre. After 8 weeks I demanded it was returned repaired, or a replacement given.

Well they gave me a replacement (on loan) until mine was fixed. Brand new D200, and I managed to get the 'Empty Battery' flashing at me within 40 shots.

You would expect this to indicate a lens problem but by Sigma 300-800 performed perfectly on my D70 for the 8 weeks when the D200 was in for repair.

I have now found a local repair centre who seems interested in this issue, and also seem to have access to Nikon engineers. As soon as I can get some time off work I will take my gear over there and get the lens contacts properly cleaned (not that I expect this to cure the problem), and see what they come up with.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sun 27-May-07 02:41 AM
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#92. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 91


Lowden, US
          

Hey David,

Thanks for add your input here. Even though you are using a D200 I would appreciate if you keep us up to date in this thread as you work though this. Here we seem to have all the info in one big thread but the D200 forum it seems to be broken up into several threads.

>>> “You would expect this to indicate a lens problem but by Sigma 300-800 performed perfectly on my D70 for the 8 weeks when the D200 was in for repair.” <<<

There has been other that had a lens work well on one camera but had problems only on their D80 and only with one lens. I wander if it could be an alignment issue. If the lens contacts are off just a bit one way and the camera is off a bit another way you could have problem that are unique to that lens + camera combo.

On the other hand I still think this could just be a symptom that could come from any number of electrical faults within the camera or lens. That’s why it is difficult to replicate on demand and to identify a probable cause.

Who was your retailer? That sound like an odd/crappy policy that they don’t send your camera to Nikon during the warrant period.

Are you sure they didn’t sell you a gray market camera? That could be why they didn’t use Nikon for the repair service.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Sun 27-May-07 04:18 AM
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#93. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 92


Memphis, US
          

Good info thanks for posting. I wonder since the D80 and D200 share the same battery system and the D70 does not could it be a battery or battery system thing on some units.

Keep us informed on what the repair guys think. Jim

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ColkD Registered since 15th Nov 2004Sun 27-May-07 08:51 PM
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#94. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 92


Norwich, GB
          

The Retailer was Jessops who are a large photographic chain in the UK. I took out an extended warranty with them, where they actually insure the camera with a 3rd party. My warranty was nearly up, and I have suspicions that they held on to the camera until it had expired, then got the insurance company to pay for the repair in their own repair centre. When I went in after 5 weeks they said that they had only just received authorisation to repair it. I finally get notification that my camera was back in the store, 9 weeks to the day after I sent it in.

Re the ‘empty Battery’ it seems to me we could have 2 issues here, one which is helping to mask the other.

From reading other posts it seems that misaligned, dirty, or damaged contact on either the camera or lens can result in the 'Empty Battery' error.

Miscalculation of power consumption – this really is just a theory from how my set up behaves. I can get the empty battery message by focusing on a distant object, then focusing on a very near object. Repeat 4 or 5 times and bingo, low battery. Leave for 5 seconds, Error stops flashing, re-focus and all is back to normal. Cleaning contacts, re-seating lens makes no difference. I started getting this error shortly after updating the D200 Firmware to v2. Could it be that the algorithm for calculating the remaining battery power gets things a little bit wrong when the lens activity momentarily pulls a lot of power for the battery? Nikon could have possibly used the same software in the D80, firmware V1 as they did the D200 V2. There don’t seem to be any D200’s with both firmware banks on V1 having this error. If there was a communication failure with the lens, would it recover by itself after 5 seconds? If it was a software error, then the 5 seconds of low power consumption could perhaps allows it to re-do the maths and get its sums right this time. I really am guessing here, as this error is staring to send me mad.

I will certainly keep you up to date as it looks like this thread and my problem could be running for while yet.

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Tue 29-May-07 01:56 AM
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#97. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 94


Lowden, US
          

>> Could it be that the algorithm for calculating the remaining battery power gets things a little bit wrong when the lens activity momentarily pulls a lot of power for the battery?<<

Yes. Also a bad connection at the lens contacts could not only cause a communication problem but could cause a sudden power draw as the connection is broken and then reestablished. This sudden power draw could come from almost any bad electrical connection or short in the camera.

We seem to have this issue with both of the firmware versions for the D80.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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adol290 Registered since 31st Oct 2006Mon 04-Jun-07 02:12 PM
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#102. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 97


CA
          

I have a D80 with the original firmware.

Up to now my 70-300 VR has never had this problem.

I just tried an Sigma 150mm Macro(which is about a year and a half old), and have this problem.

It does not go away if I unmount/mount the lens. It consistently happens when the lens searches for focus a few times.

I am returning this lens, and have asked the company I bought if from to order a brand new one from Sigma Canada.

I will post my findings on the new lens.

  

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HorsePal Registered since 15th Sep 2006Wed 06-Jun-07 03:26 PM
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#103. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


US
          

I have had this problem for a long time since purchasing my D80 when they first came out but I have another camera I use and have simply procrastinated, hoping it was a minor issue I could tend to later (sadly, I'm way too busy to tend to things as I should). I removed my motor drive and things seemed to work better but then the problem started again and got worse. Like some others, I have missed a few great shots. I use the DX 18-200 lens exclusively.

I called my brother this morning who has a D80 he purchased about the same time and asked him if he had experienced this problem. The answer was YES, only it hasn't been severe for him yet.

Just posting so you can add 2 more D80 users to the list of this issue.

  

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HorsePal Registered since 15th Sep 2006Wed 06-Jun-07 03:46 PM
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#104. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 103


US
          

me again. I just finished typing up my previous posting here when I heard thunderous sounds of jet airplanes. I dashed outside to see the AFB was doing some interesting air maneuvers overhead. Tried to take some pictures and got the battery problem. I also noticed that with the zoom fully extended the camera took exceptionally long to focus and I was on AF-C mode. I was mad so I turned off my camera and pulled out the battery reactively, before remembering we were told not to do that (something about curtain damage?). But I found I could indeed reproduce the dead battery syndrome easily by changing the zoom from one extreme to another. I took the hints that I'd just learned moments ago and removed, reseated the lens and the problem instantly went away.

  

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desertguy Registered since 04th Aug 2006Wed 06-Jun-07 07:48 PM
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#105. "RE: D80 battery display shows empty but is full?"
In response to Reply # 103


Los Angeles, US
          

I am another D80 user who has experienced the 'low battery' problem.

I ordered a D80 in August of 2006 and received it the middle of September, 2006.

The battery issue started in March, 2007 when I was using a 70-300 VR lens. I reseated the lens, cleaned contacts, switched lenses and changed from the D80 battery grip to an internal battery. I also used a variety of other lens with the same problem.

The D80 continued to show 'low battery' when the batteries were fully charged.
I have three different EN-EL3e batteries, and all of them seem to be in good working order.The low battery problem was severe for about three weeks, but it has become less so.

I also have the 'triple amp glow' issue which I first contacted Nikon about in October, 2006. That particular issue is one I am still trying to address with Nikon.

I was going on several trips during April and May, so I had a D50 as a backup camera. I bought the D50 because the D80 has been a relatively poor performer for long exposure/night time photography.

I will be sending the D80 to Nikon since it is still under warranty, and I will let everyone know what, if anything, they discover regarding the 'low battery' isssue.

  

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francine Silver Member Nikonian since 07th Jun 2007Sat 09-Jun-07 12:51 PM
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#110. "RE: D80 battery display shows empty but is full?"
In response to Reply # 105


Monroe, US
          

I bought my D80 when it first came out. My thought is, is the problem with the first batch.called Nikon after reading this site and they have no idea about a large problem. With my luck after the 6 months extended warranty it will happen again. just sent mine in for the 2nd time. The first time they replaced the battery door. New that could have not been the problem. Used the vertical grip and it happened with that. Are there D80's without that problem? I want one of those.

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 11-Jun-07 04:21 AM
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#111. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 0


Lowden, US
          

Okay you can add me to the list of people who have seen this issue. Oh wait a minute I the one keeping up the list....Doh! ...I guess I will have to add myself.

Anyone who has been reading this thread should recognize my user name as a frequent poster. I have been trying to keep track of things and make some sense of this thing.

So after 9 months and 11,041 trouble free shutter accusations I get he now famous “low batter indicator when the batter is fully charged” issue.

It all started back in 1969.....Oh I guess that’s going back a bit too far. So after many months of trouble free shooting with 7 different Nikon Lenses (17-55, 18-70, 55-200, 10.5, 105VR, 80-400VR & 50/1.8) I got a spanking new Sigma 120-300 /2.8 (6 pounds) and a 1.4x TC. Of course I get it late in the day and I have to work the next several days leaving little time to test it put it thought its paces. I shoot around the yard and the house on Thursday and Friday trouble free.

On Saturday I take the new lens to a bird blind and fire off 60 or so images. I head back home to get ready for work but I see some people down the street so I opened the window and took a few shots. Upon review I notice that the ISO is set high so I adjust it and swing the camera up for another shot and it won’t focus. I then notice the low battery indicator. I switched the camera off and back on and the indicator showed a good battery but as soon as I tried shooting I got the low battery indication again. I flipped the camera switch again and this time I get an fEE error (page 132) even though the aperture is locked. I wiggled the camera at the lens mount and the camera went back to normal.

Sunday I go out in the morning to test/troubleshoot. As is well for about 30 shots or so. This time I was shooting from the car window supporting the lens in my left hand resting on the door frame for stability and my right hand on the camera. When I get the low battery indication I decided not to switch the camera off and see if I could make it go away. After a few seconds it did go back to normal on its own. So now I decided to see if I could induce the low battery indication at will. Most lenses especially large ones can have a bit of play at the lens mount. So with the camera in my lap I wiggled the camera and lens combo. I noticed that every once in a wile the info in the top LCD would flicker. Then the low batter indication popped up again. I cleared it and tried againg to make it happen and this time I got the Err message. I switched off the camera and back on again and the Err message was still there. I then switched off the camera removed and reseated the lens, turned the camera back on and it was back to normal.

I found that I can induce either a low battery indicator or an error message with the Sigma lens on its own or with the TC and I can make it happen with another lens and the TC. I can not make it happen with my other lenses. It is easier to make it happen with the big lens plus TC then it is with just the big lens alone.

After all of this I am sure that on my camera the problem is lens contacts loosing connection. The info in this thread also suggests that this is primarily a lens contact issue. For now I am going to continue to test my camera with all the lenses I have available and document all of the instances and the circumstances. I am unsure if I will need to send in the camera for repair yet as this only happens with the sigma lens (so far.) Since it seems to related to the play of the lens on the mount simply being more careful in may handling of the camera with this monster (remember it 6 pounds) of a lens could make the issue irrelevant.

I would like to know a few things from the people who are or have had this issue.

Has it only happened once or is it an ongoing problem?

Were there any other error messages before or after?

Have you ever noticed the info in the top LCD flickering?

Is there noticeable play if you hold the lens and twist back and forth?
(Like I said this is common and normal. It varies quite a bit from lens to lens though. My 80-400 seems to have more then the Sigma but I have been using it for months with not issues.)

If you’re still with me... Thanks for reading it all!
And as always I will post any and all updates here and let you know if I send the camera to Nikon.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Mon 11-Jun-07 06:03 AM
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#112. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 111


Memphis, US
          

Good post Dave. From your post this definatly sounds like a contact issue and play. Most larger lens have some play my 500 f4 Nikkor does but I always use a tripod so never much movement. If this is a contact issue I wonder if there is a fix to be had. Dave when you compile all the data I wonder if a point paper with all the data could be sent to Nikon and see what they say?

Keep us posted.


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spootdad Registered since 27th Dec 2006Mon 11-Jun-07 11:45 AM
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#113. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 112


Portage, US
          

I haven't had the problem with mine (and hope I don't), but I wonder:
many of the posters with the problem have
large (I belive a previous post showed only 2 kit lenses) lenses
lenses with some type of vibration reduction

in addition, it seems many people leave the lens associated with the problem on the camera much of the time. IF the problem is related to the lens/camera contact, could the weight of the lens be causing just enough torque to loosen the contact? If so, that would seem to be an argument in favor of storing the camera without a lens mounted.

As I read this it seems far-fetched, but...
Good luck to all of you.
Lee


From the rocking of the cradle to the rolling of the hearse, the going up was worth the coming down.

From the rocking of the cradle to the rolling of the hearse, the going up was worth the coming down

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Mon 11-Jun-07 02:52 PM
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#114. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 112


Lowden, US
          

>>> …a point paper with all the data… <<<

The idea of point paper popped into my head also. I thought about maybe contacting Nikon both Nikon USA & Nikon in Japan since they are separate entities. I also thought about sending the same info to someone like Thom Hogan.

On fix-ability I think it could be a mixed bag. Someone who has this issue with say an 18-200 and that’s their primary lens it could be fixed by adjusting the contacts for optimal alignment for that lens. In other cases like mine if the camera would be adjusted for the problem lens then it could have an issue with other lenses that work fine now. Others have reported that this happens with all their lenses so their contacts may be further out of alignment and could be adjusted.

The other problem is that if poor lens contacts can cause this symptom then any number of other electrical connections could cause the same thing. From keeping track of this for so long now I think the majority are lens contact related.

I can also see now why this is difficult for Nikon to deal with. Of all the people who send in a camera with this issue most probably send it just the body. Then the repair center can not reproduce the problem. If they can’t reproduce it then they can’t troubleshoot, repair or document a specific problem and without documentation they have nothing to “acknowledge.” And to make matters worse the regional repair centers probably don’t communicate so their efforts are not coordinated until the parent company sees an issue and issues a directive.

I still encourage anyone with this issue to send in the camera especially if it happens a lot or doesn’t seem lens related. If it happens with a Nikon lens send the lens with the camera.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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phototakes2 Registered since 14th Jun 2007Thu 14-Jun-07 08:51 PM
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#120. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 114


US
          

Well, it looks like the problem has finally hit you too and you can now understand what everyone has been complaining about....I'm glad.

I just joined the forum to ask this particular question about the problem that hit me finally this weekend after a year of ownership of a D80. Lo and behold, I see the longest thread ever of this problem, long enough to be divided up. First reaction, yes Houston, there is a problem with Nikon D80s or the type of lens.

I have a D80 and an 18-200 VRii lens. I thought the VR was sucking my batteries dry (2x EN-EL3). Then over the course of the weekend, and having missed several F1 car shots at the Canadian Grand Prix, I realized that turning the camera off and on solves the problem for a while. I never tried the lens thing, but I will now. I also noticed that sometimes my battery came back on its own, and sometimes the problem never happened. For sure though, turning VR on was making matters worse. My camera was purchased in Dec 06. I will not send it to Nikon because they seem to be at a los of a true fix to date. However, i will call them and let them know that the problem exists. Why they haven't tested it on their units and lenses to replicate it, i don't know, maybe they are and they can't see it. Maybe it's typical customer service failure...not listening to the customer.

I think my next step is to find one of those investigative reporters from the News or a Magazine and try to have them make the calls to Nikon to investigate. There may be a story for them in this. If nothing else, maybe it will heighten Nikon's sensitivity to those of us complaining that there is a problem.

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Thu 14-Jun-07 09:05 PM
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#121. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 120


Memphis, US
          



This is not in keeping with Nikonians try to keep it fair and not personal, I wish no problems with any gear on anyone even if I disagree. I took the time to answer you in another post and refered you to this post please keep it friendly.

Dave has done nothing but keep states and try to get people in the right direction to help solve the problem. I know for a fact he has researched his episode and we have started to come up with a theory that it is a contact problem. Plus with careful handling he has not had a repeat outside his controlled attempts of coarse this may change but we are working to keep track of this. I have done searches on other forums to complie the complaints from them so we can do this right and present Nikon with facts and be fair and give them the chance to fix it.

I want the entire forum to think about this someone takes his time to compile the stats and keep records so we can present Nikon USA the facts. I still feel like Dave that we need to send the cameras back to Nikon.

I had alot of problems with my first D80 with amp noise at all ISO's and Nikon took care of the problem by getting me a new D80 thru my local dealer.

Keep it friendly, fun and informative thats what Nikonians are about. Jim

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Thu 14-Jun-07 10:06 PM
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#123. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 120


Lowden, US
          

Hey Sam,

Sorry to hear you’re having problems.

Like Jim said your first line was not really nice and that’s just not how things are done here on Nikonians. I don’t know if you noticed but even having this problem myself I am NOT jumping up and down mad and yelling that “the sky is falling” like some others have. In fact I hope this will help us figure out what’s going on here and either have Nikon to work it out or if Nikon can not fix it maybe we can find a way to manage it and minimize occurrences.

>> Why they haven't tested it on their units and lenses to replicate it, i don't know, maybe they are and they can't see it.<<<

The key part in that sentence is the last 8 words. If they cant replicate the problem then it is impossible to fix it.

>> will not send it to Nikon because they seem to be at a los of a true fix to date.<<

People keep repeating that but the numbers don’t match that assumption.

Here are some numbers as of today
I have 14 people who have had satisfactory outcomes

Sent in and repaired = 5, Sent in and camera replaced = 2, Self repaired = 7

And 6 others who have sent in the camera but we dont know the outcome yet.
Sent in and still testing = 2 (haven reported back)
Sent in and haven’t received the camera back yet = 4

Compared to 3 (yes that is only THREE) people who reported sending in the camera and getting it back with the same problem and one of those 1 just got his back the second time and hasn’t reported test results.

The vast majority of people who have reported this gave us no usable info just “me too”. We don’t know if it happened once or if it’s a continuing problem. We don’t know any other details of the circumstances when the issue came about. Hell we don’t even know how many of those posts came from actual D80 users.

So good luck with your camera. I hope you will be willing to help us out in our troubleshooting.

Thanks, Dave

P.S. If you’re willing to contribute please check your inbox.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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phototakes2 Registered since 14th Jun 2007Fri 15-Jun-07 01:59 PM
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#124. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 123


US
          

Dave (and Jim),

I meant no foul in my first sentence other than to highlight that after 200+ posts where you merely were responding to people's confusion, complaints, frustrations, or what have you, that you now had been initiated in our group to see what this thing is about first hand and you could now "walk in our shoes". Actually, I found many of your replies insightful and appreciated them, but now, I know you speak with FULL understanding.

Back to subject, I would be more than happy to participate in the debugging effort. As a matter of fact, i have already tried the lens removal and cleaning contacts theory. We'll see. I received your PM and will reply when I have some data. FYI - I have never received any of the F--, Err or any other LCD errors. Yes, most of my issues occured while I was holding the lens (as I typically do when shooting), and sometimes as I was zooming full out (rotating lens).

This weekend, i will attempt to replicate the problem through lens movement or vibration to see if it's a contact issue.

As far as NikonUSA, i agree that the best thing you guys are doing is to compile the data. The noise on this is great, but your data suggests a lesser problem. Although not scientific, it's all you have for now. My issue with Nikon is that it seems all they are doing is cleaning the camera (contacts) and have replaced a few after 2-3 returns. Maybe THAT is the solution, until a correction in the manufacturing process is uncovered.

No worries!

  

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James23p Moderator Awarded for his wide variety of skills, a true generalist both in film and digital photography Nikonian since 25th Apr 2004Fri 15-Jun-07 02:30 PM
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#125. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 124


Memphis, US
          

Alls good, this is a frustrating thing when you spend a 1000 dollars and are having issues. I am very glad you are joining our debugging team. Dave and I have emailed back and forth and if need be I am sure we can give anyone who wants the complete numbers and you could print the thread with the data and sens it to Nikon with your camera.

In the end we all want this to work out. I told Dave this and I will share this with you guys my Dad is a retired Engineer, now mind you he was a structual engineer but when I had him read the thread and he looked at the camera and lens contacts his theory was if one or two of the contacts on the lens or the camera body were slightly reset to deep and he's talking not millimeters but smaller so less than perfect contact would disrupt the electronic information breaking the circuit. So with small primes that fit super tight there is likely always to be excellent contact, it seems that with larger lens like my 500 Ai-P or the 80-200 2.8 there is more play plus the modern AF-S/HSM lens have more contacts to break the electrical flow thus causing some of these problems now is this what it is who knows but thats my Dads theory and to me its makes sense. Another thing Dave and I both think Nikon probably tests the repaired cameras with a 50 prime as it is small and takes up no space on a work bench.

Jim

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laslo Basic MemberSat 16-Jun-07 01:32 AM
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#129. "Loss of contact"
In response to Reply # 125


Bethlehem, US
          

>Alls good, this is a frustrating thing when you spend a 1000
>dollars and are having issues. I am very glad you are
>joining our debugging team. Dave and I have emailed back and
>forth and if need be I am sure we can give anyone who wants
>the complete numbers and you could print the thread with the
>data and sens it to Nikon with your camera.
>
>In the end we all want this to work out. I told Dave this
>and I will share this with you guys my Dad is a retired
>Engineer, now mind you he was a structual engineer but when
>I had him read the thread and he looked at the camera and
>lens contacts his theory was if one or two of the contacts
>on the lens or the camera body were slightly reset to deep
>and he's talking not millimeters but smaller so less than
>perfect contact would disrupt the electronic information
>breaking the circuit. So with small primes that fit super
>tight there is likely always to be excellent contact, it
>seems that with larger lens like my 500 Ai-P or the 80-200
>2.8 there is more play plus the modern AF-S/HSM lens have
>more contacts to break the electrical flow thus causing some
>of these problems now is this what it is who knows but thats
>my Dads theory and to me its makes sense. Another thing Dave
>and I both think Nikon probably tests the repaired cameras
>with a 50 prime as it is small and takes up no space on a
>work bench.
>
>Jim
I think is pretty common. I had a problem with my D70 and Sigma 70-200 HSM. Had a similar problem recently with the D80 and my 80-200. Turning the lens slightly corrected the problem. I later cleaned the contacts and have not had a problem for several weeks. Again we are talking about a heavy lens. I have not experienced the battery issue and have had the camera since March. What I do not understand is how the loss of contact then cause low battery indication which we know is false since the battery is really fully charged.
Laslo
http://www.digitalexpressionsphotography.com

Laslo
http://www.digitalexpressionsphotography.com

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 16-Jun-07 02:41 PM
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#133. "RE: Loss of contact"
In response to Reply # 129


Lowden, US
          

>> “What I do not understand is how the loss of contact then cause low battery indication which we know is false since the battery is really fully charged.” <<

It’s not just the loss of contact but the contacts coming back together wile trying to draw power from the camera. All the lenses have AF-S or VR these things can draw a good amount of current. This short circuiting could send power surges into the circuit board or cause unusual power draw from the capacitors and bring on a false low battery indication. Another possibility is that since this is a software driven system these power interruptions could be causing the software to hang or stop responding.

Dave Summers
Lowden, Iowa
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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Fri 15-Jun-07 03:06 PM
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#126. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 124


Lowden, US
          

Another possible problem with the repair cycle is that some retailers are sending cameras to third party Nikon authorized repair centers (without telling the customer) as noted by PinotNoir’s experience. These places are factory authorized to make warranty repairs but they are still independent businesses. Therefore there is no communication between these centers and probably little worth wile communication between then and Nikon when it come to identifying wide spread issues.

>>> “The noise on this is great, but your data suggests a lesser problem.” <<

I agree with that. Most likely the camera bodies are themselves are within spec same with the lenses. It just that some camera/lens combos may be on the edge of manufacturing tolerances causing intermittent contact when stress is applied to the lens mounts.

Your description falls in line with a simple lens contact issue.

If you hang around these boards enough you will see problems get more attention then anything else and issues get blown out of proportion due to people’s frustration. Every issue like this also attracts a couple of trolls (people who post just to stir up trouble.) Luckily the trolling is well controlled on this site. Most of the heat about this is from pure frustration.

PS if you want to read more threads about this go to the D200 forum. This link is a sort thread but has links to the other related threads in that forum.
http://www.nikonians.org/dcforum/DCForumID202/25257.html
Notice all the big lenses that are mentioned. I have not been able to keep up with it over there but it seems to be the same thing as we have with the D80. I hope to here from one of the D200 guys who has the same lens as I do soon.


Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

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spootdad Registered since 27th Dec 2006Fri 15-Jun-07 04:03 PM
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#127. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 126


Portage, US
          

Dave;
Do the data you have indicate whether there is any relationship between this problem and the age (length of use) of the cameras? The statistician in me wonders whether the contacts show a trend of weakening over time.
Lee

From the rocking of the cradle to the rolling of the hearse, the going up was worth the coming down.

From the rocking of the cradle to the rolling of the hearse, the going up was worth the coming down

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 16-Jun-07 02:51 PM
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#134. "RE: D80 battery display shows empty but is full? - PART"
In response to Reply # 127


Lowden, US
          

Hey Lee,

Unfortunately our data is rather limited to what people have posted. The age of the camera does not seem to play in a role though. The issue first came to our attention in early November 2006 only 2 months after the release of the camera. There have been a few users who mentioned that they had just got the camera but most never mentioned the age of the equipment.

Also even though mine is about 9 months with over 11000 shutter accusations it only started with the addition of a new lens and it still can not be replicated on any of my other lenses. I also looked closely at my contacts under magnification and see no signs of excessive wear.

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

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laslo Basic MemberSat 16-Jun-07 01:43 AM
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#130. "Small numbers so far"
In response to Reply # 126


Bethlehem, US
          

Although ver bothersome especially to those who have cameras with this problem the numbers seem to be small. I also follow DPReview and there seem to be fewer reports there surprisingly. Since I had the D70 at one time and it had the BGLOD issue, I have my finger crossed that this will not be as great an issue with the D80. What makes me feel comfortable is that Nikon does seem to stand by the customer and will often fix cameras for issues like this even if out of warratny period.

Laslo
http://www.digitalexpressionsphotography.com

Laslo
http://www.digitalexpressionsphotography.com

  

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dm1dave Administrator Awarded for high level knowledge and skills in various areas, most notably in Wildlife and Landscape Writer Ribbon awarded for his excellent article contributions to the Nikonians community Nikonian since 12th Sep 2006Sat 16-Jun-07 07:32 PM
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#135. "To be continued in a new thread!"
In response to Reply # 0


Lowden, US
          

This thread is getting really long and hard to navigate again. Please continue this discussion here in part 3.

Thanks, Dave

Dave Summers
Lowden, Iowa
Nikonians Photo Contest Director

Nikonians membership -
"My most important photographic investment, after the camera"

My Nikonians Gallery | SummersPhotoGraphic.com | My Crated Gallery
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