Sat 29-Dec-12 12:05 PM | edited Sat 29-Dec-12 12:05 PM by Kountry Road
I recently installed Capture NX2 and get a "cannot load ....." error message when attempting to open NEF files shot with my D7000 and D5100. Those files createded with my D80 and the NRW files from my P7000 open with no problem
I am running Windows 7, 64bit.
I know this has got to be a simple fix, but I'm bewildered.
Sun 30-Dec-12 12:23 AM | edited Sun 30-Dec-12 02:43 AM by nrothschild
As Gerold suggests, Nikon charged for the V2 update to the original Capture NX (v1). They have not charged for any "point release" updates since then, so I guess we have received three "point releases" now without additional charge.
Apparently they will only charge for a major release, such as a future "Capture NX3" update, but that is up to them of course, to maintain that trend.
This morning I downloaded both 2.3.0 and after it installed, 2.3.5 and everything is performing as intended and as I expected. I thank you for your help is resolving my issue. As a side note, I received an e-mail response from Nikon Technical support this morning, about 24 hours behind yours.