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Forums Lobby MASTER YOUR TOOLS - Hardware & Software Digital postprocessing & workflow (Public) Nikon & Nikonians Imaging Software (Public) topic #9529
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Subject: "Temporary file disk full pop-up - issue a formal compla..." Previous topic | Next topic
gerphil Silver Member Charter MemberTue 30-Oct-12 10:31 PM
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"Temporary file disk full pop-up - issue a formal complaint!"


Haarlem, NL
          

My understanding is that with Capture NX2 2.3.5 the issue with those annoying pop-ups indicating that the disk where temporary files are stored is full still hasn't been addressed. Well, after reporting this with each version since 2.3.0 I really get impatient now, if not to say rather pissed.

Therefore I raised a formal complaint to Nikon Europe management, insisting that they bring over my dissatisfaction on how the development team addresses this persistent bug - that this must be solved in 2.3.6.

It would be great if everybody having this issue does the same in his/her region. Will you join me?

Kind regards,
Gerphil

  

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mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Nikonian since 08th Dec 2006Wed 31-Oct-12 03:29 PM
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#1. "RE: Temporary file disk full pop-up - issue a formal complaint!"
In response to Reply # 0


Tacoma, US
          

And what is the process to raise a formal complaint? Does it vary by region?

Mick
http://www.mickklassphoto.com
or
Visit my nikonians gallery

  

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gerphil Silver Member Charter MemberWed 31-Oct-12 08:15 PM
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#2. "RE: Temporary file disk full pop-up - issue a formal complaint!"
In response to Reply # 1


Haarlem, NL
          

I just sent a good oldfashioned letter to the management. At least, that is what they suggested. You can, at least here in the Netherlands, also issue a complaint through the same web form for issueing a technical question, but I guess a letter works better if you want to reach the managing director. You will find the mail address on the Nikon website.

  

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Forums Lobby MASTER YOUR TOOLS - Hardware & Software Digital postprocessing & workflow (Public) Nikon & Nikonians Imaging Software (Public) topic #9529 Previous topic | Next topic