Go to a  "printer friendly" view of this message which allow an easy print Printer-friendly copy Go to the page which allows you to send this topic link and a message to a friend Email this topic to a friend
Forums Lobby MULTILINGUAL NIKONIANS English Café (Open) topic #79730
View in linear mode

Subject: "RE: Getting your camera repaired." Previous topic | Next topic
Ruahrc Silver Member Nikonian since 08th Jul 2007Tue 21-Feb-12 08:37 PM
1267 posts Click to send email to this author Click to send private message to this authorClick to view this author's profile
#24. "RE: Getting your camera repaired."
In response to In response to 17


Ann Arbor, US
          

>Hmmm, we're kinda comparing apples and oranges here.

I don't think they're necessarily that different. Imagine if Ford changed the design on their cars so that they have triangular axles, and needed special Ford triangular hubbed wheels. Or if they made window wipers with a unique connection mechanism such that only official Ford wipers could be used. And the only place to get them was at the Ford dealer. Would you still want to buy a Ford then?

Yes, you can buy repair manuals for cars, but Nikon does not produce or sell repair manuals for their cameras, nor does it seem they will be even selling replacement parts to end-users. Will you have to send your camera in to just to replace a missing lens cap?

And again, the vast majority of camera repair is not technical in any meaningful way. If a circuit board inside a Nikon camera blows a resistor or develops a bad IC, they do not de-solder the bad part, and put a new one on. They just replace the whole board. If the shutter button goes bad, they do not clean the corrosion off the one you have, they just replace it. If your camera chassis becomes warped or has other damage, they just install the parts into a new camera (or tell you it's beyond repair and to junk it).

It's not even as if the assembly is a delicate process either. Nobody seats a sensor in the camera under a microscope to ensure the alignment is correct- rather the parts of the assembly are simply made to very tight tolerances, so that when they fit together the fit is exact and precise.

>By the way, Nikon cameras such as the D700, D800, D3, D4 and
>other incarnations may have weather proof seals and be
>"water resistant," however they are not waterproof -
>there's a difference, so protect your camera accordingly.
>
>I know of one shooter who had a big surprise when he took in
>his Nikon 200-400 zoom hoping to get it repaired under
>warranty when he chose to shoot a football game during a
>rainstorm - without any protection. One of those Customer
>Service cases Howard listed above.

Although this doesn't really have anything to do with Nikon vs. 3rd party repair, you could argue that these kinds of "customer service situations" partly are Nikon's fault. They market their equipment as being sealed, and moisture resistant, and weatherproof, but never give any actual definitions of what those terms mean. How much rain can the lens withstand? One inch per hour? Three inches per hour? Only from the top but not coming in at the sides? Do you need some kind of protection in even the lightest bit of ran? If yes in order to be completely safe, is it really truthful to call a lens "moisture resistant"?

If they were serious about weather sealing, they would test their equipment and give them industry-standard IPX ratings so people would know exactly what and how much the equipment can handle. This would help customers know in which situations added protection is needed and in which situations the built-in resistance of the equipment is sufficient. Personally, I have long wished they would do this.

Norman

Some of my pictures

  

Alert Printer-friendly copy | Reply | Reply with quote

This is a hot, active topic!Sign the petition! [View all] , gbowen Gold Member, Fri 17-Feb-12 06:15 PM
 
Subject Author Message Date ID
Reply message RE: Sign the petition!
MelT
19th Feb 2012
2
Reply message RE: Sign the petition!
Ruahrc Silver Member
19th Feb 2012
3
Reply message RE: Sign the petition!
agitater Gold Member
19th Feb 2012
5
Reply message RE: Sign the petition!
Ruahrc Silver Member
19th Feb 2012
6
Reply message RE: Sign the petition!
agitater Gold Member
19th Feb 2012
7
     Reply message RE: Sign the petition!
Ruahrc Silver Member
19th Feb 2012
13
Reply message RE: Sign the petition!
Ed911
27th Feb 2012
26
Reply message RE: Sign the petition!
MelT
19th Feb 2012
8
     Reply message RE: Sign the petition!
ZoneV Silver Member
19th Feb 2012
9
     Reply message RE: Sign the petition!
Ruahrc Silver Member
19th Feb 2012
11
          Reply message RE: Sign the petition!
ZoneV Silver Member
19th Feb 2012
12
Reply message RE: Sign the petition!
grizzly200
01st Mar 2012
28
Reply message RE: Sign the petition!
agitater Gold Member
19th Feb 2012
4
Reply message RE: Sign the petition!
ZoneV Silver Member
19th Feb 2012
10
     Reply message RE: Sign the petition!
MelT
20th Feb 2012
14
Reply message RE: Sign the petition!
leebaylin Silver Member
20th Feb 2012
15
Reply message RE: Sign the petition!
OffBeat Silver Member
21st Feb 2012
16
     Reply message Getting your camera repaired.
voyageurfred Silver Member
21st Feb 2012
17
     Reply message RE: Getting your camera repaired.
leebaylin Silver Member
21st Feb 2012
20
     Reply message RE: Getting your camera repaired.
OffBeat Silver Member
21st Feb 2012
21
     Reply message RE: Getting your camera repaired.
Ruahrc Silver Member
21st Feb 2012
23
          Reply message RE: Getting your camera repaired.
leebaylin Silver Member
21st Feb 2012
25
     Reply message RE: Getting your camera repaired.
Ruahrc Silver Member
21st Feb 2012
24
     Reply message RE: Getting your camera repaired.
MelT
29th Feb 2012
27
     Reply message RE: Getting your camera repaired.
grizzly200
01st Mar 2012
29
          Reply message RE: Getting your camera repaired.
MelT
01st Mar 2012
31
     Reply message RE: Sign the petition!
briantilley Moderator
21st Feb 2012
18
          Reply message RE: Sign the petition!
leebaylin Silver Member
21st Feb 2012
19
          Reply message RE: Sign the petition!
OffBeat Silver Member
21st Feb 2012
22
          Reply message RE: Sign the petition!
grizzly200
01st Mar 2012
30

Forums Lobby MULTILINGUAL NIKONIANS English Café (Open) topic #79730 Previous topic | Next topic


Take the Nikonians Tour and learn more about being a Nikonian Wiki /FAQ /Help Listen to our MP3 photography radio channels Find anything on Nikon and imaging technology - fast!

Copyright © Nikonians 2000, 2013
All Rights Reserved

Nikonians®, NikoScope® and NikoniansAcademy™ are trademarks owned by Nikonians.org.
Nikon®, Nikonos® and Nikkor® are registered trademarks of Nikon Corporation.