UPDATE This problem does not exist if you are a Windows PC user. Its an Apple Mac issue. You probably know CNX2 & VNX2 are actually Nik Software programs based on their Upoint program tweaked to optimize for Nikon files ONLY. For those who read & replied earlier the files are loaded directly from the SD card in the case of the Lumix & a CF card reader for the Canon files. The filmstrip thumbnails are visible but the main window says unsupported file. For MAC users if you load the files into ANY other program including Preview, iPhoto, Aperture, PSE9 etc etc then simply save them to the same Card/Folder whatever CNX2 & VNX2 will then load them without any trouble! Nikon don't care. OnOne Software aka Nik software are more understanding & helpful. As I have said before thankfully the cameras are beyond these problems. I have always been a Nikon camera user.