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Nikon Repairs El Segundo

jjimerson

El Paso, US
61 posts

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jjimerson Registered since 29th Jun 2006
Thu 19-Jul-12 10:16 PM

My cameras LCD failed completely, ha been sort of flaky since new.
Camera sent to El Segundo over 3 weeks ago.
They show PARTS HOLD.
Do you there is a replacement part for the entire back, I noted it was some sort of plastic while forward part metal.
Maybe they never planned on repairs.

Jack Jimerson
Nikonian in Far West Texas

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Covey22

US
11079 posts

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#1. "RE: Nikon Repairs El Segundo" | In response to Reply # 0

Covey22 Moderator Expert in various fields including aviation photography Awarded for his contributions to the Resources and The Nikonian eZine Charter Member
Fri 20-Jul-12 11:40 AM | edited Fri 20-Jul-12 02:27 PM by Covey22

Parts Hold usually means they don't have the item needed to replace and are awaiting stock. Modern appliances are so modular that part replacement rather than piece-repair are the norm. This is certainly true with the Nikon 1 series - the base camera itself is comprised of less than 200 parts all told.

"Toodle-loo from Covey22!"

-Armando
Nikonians Team
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Get out of the car.
Get closer to the subject.
Pick the right mid-tone this time.

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jjimerson

El Paso, US
61 posts

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#2. "RE: Nikon Repairs El Segundo" | In response to Reply # 1

jjimerson Registered since 29th Jun 2006
Fri 20-Jul-12 05:12 PM

Thanks Maybe they changed the rear portion and moved the control from off the body inward. I like the fact I can download the 1 nefs along with the D300, sort by time shot and in many cases when not printing, csn not tell th difference. There ar times when a big camera is intimidating.

Jack Jimerson
Nikonian in Far West Texas

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ericbowles

Atlanta, US
9122 posts

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#3. "RE: Nikon Repairs El Segundo" | In response to Reply # 2

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Nikonian since 25th Nov 2005
Sun 22-Jul-12 12:45 PM

Good luck with your repair. I had a problem with a lens for my V1 and the Nikon Authorized location ended up sending it to Nikon Melville for repair at the request of the manufacturer. The good news is Nikon is paying close attention to any repairs on the V1 and will give it some extra attention. Hope it does not take too long.

Eric Bowles
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jjimerson

El Paso, US
61 posts

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#4. "RE: Nikon Repairs El Segundo" | In response to Reply # 0

jjimerson Registered since 29th Jun 2006
Thu 09-Aug-12 06:20 PM

Just as an update it is now over seven weeks waiting for parts.

Jack Jimerson
Nikonian in Far West Texas

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Visit my Nikonians gallery.

nwcs

Knoxville, US
6895 posts

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#5. "RE: Nikon Repairs El Segundo" | In response to Reply # 4

nwcs Silver Member Awarded for his in-depth knowledge in various areas, including Landscape and Wildlife Photography Nikonian since 15th Jan 2006
Thu 09-Aug-12 06:36 PM

Wow, that's a long wait. Is it for the J1 or V1? With the release of the J2 parts may be available or the high res screen soon. Hope you get it back soon.

Covey22

US
11079 posts

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#6. "RE: Nikon Repairs El Segundo" | In response to Reply # 4

Covey22 Moderator Expert in various fields including aviation photography Awarded for his contributions to the Resources and The Nikonian eZine Charter Member
Thu 09-Aug-12 06:58 PM

That is a long time indeed. Crazy! Have you had a chance to call and perhaps ask a supervisor to give you a more detailed update? I hope you get it back soon!

"Toodle-loo from Covey22!"

-Armando
Nikonians Team
Nikonians News - Fresh Everyday!

The Covey Blog!

My Plan:

Get out of the car.
Get closer to the subject.
Pick the right mid-tone this time.

See My Nikonians Gallery

jjimerson

El Paso, US
61 posts

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#7. "RE: Nikon Repairs El Segundo" | In response to Reply # 5

jjimerson Registered since 29th Jun 2006
Thu 09-Aug-12 10:26 PM

It was the V1, you would think in six weeks they could receive parts, unless they never made parts only sufficient for manufacture. Sometimes I havee to wonder who is running Nikon!

Jack Jimerson
Nikonian in Far West Texas

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Visit my Nikonians gallery.

glennaa11

Arlington, US
446 posts

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#8. "RE: Nikon Repairs El Segundo" | In response to Reply # 6

glennaa11 Silver Member Nikonian since 28th Aug 2004
Sat 08-Sep-12 01:12 AM

Or they should just send you a new one and be done with it.

My V1 is going to the shop shortly. Hopefully it doesn't take forever to get it back. The problem really appears to be the 10-30mm lens. So hopefully they can either fix it quick or just give me a replacement.

Glenn
http://picasaweb.google.com/GlennAuve
http://images.nikonians.org/galleries/showgallery.php/ppuser/71182/cat/500

sabbey51

Saddle river, US
620 posts

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#9. "RE: Nikon Repairs El Segundo" | In response to Reply # 8

sabbey51 Gold Member Nikonian since 10th Jan 2010
Sat 08-Sep-12 02:40 AM

The LCD on my V1 won't turn back on once the EVF has come on for the first time after a power on. So it's mostly off. Not a disaster, as i can do everythung via the EVF - just no Live View. Anyone else having this problem?

glennaa11

Arlington, US
446 posts

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#10. "RE: Nikon Repairs El Segundo" | In response to Reply # 9

glennaa11 Silver Member Nikonian since 28th Aug 2004
Sun 09-Sep-12 05:54 PM

I recall reading here of others describing this problem. Either the EVF/eye sensor thing was dirty or not functioning correctly.

Glenn
http://picasaweb.google.com/GlennAuve
http://images.nikonians.org/galleries/showgallery.php/ppuser/71182/cat/500

Covey22

US
11079 posts

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#11. "RE: Nikon Repairs El Segundo" | In response to Reply # 10

Covey22 Moderator Expert in various fields including aviation photography Awarded for his contributions to the Resources and The Nikonian eZine Charter Member
Sun 09-Sep-12 07:16 PM

Some temporarily solved the EVF problem by cleaning the eye-proximity sensor.

"Toodle-loo from Covey22!"

-Armando
Nikonians Team
Nikonians News - Fresh Everyday!

The Covey Blog!

My Plan:

Get out of the car.
Get closer to the subject.
Pick the right mid-tone this time.

See My Nikonians Gallery

sabbey51

Saddle river, US
620 posts

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#12. "RE: Nikon Repairs El Segundo" | In response to Reply # 11

sabbey51 Gold Member Nikonian since 10th Jan 2010
Sun 09-Sep-12 09:45 PM

How would one do that? It's a pretty small hole.

Covey22

US
11079 posts

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#13. "RE: Nikon Repairs El Segundo" | In response to Reply # 12

Covey22 Moderator Expert in various fields including aviation photography Awarded for his contributions to the Resources and The Nikonian eZine Charter Member
Mon 10-Sep-12 12:10 PM

One user skinnied down an ear swab and moistened it (distilled water?) ...

"Toodle-loo from Covey22!"

-Armando
Nikonians Team
Nikonians News - Fresh Everyday!

The Covey Blog!

My Plan:

Get out of the car.
Get closer to the subject.
Pick the right mid-tone this time.

See My Nikonians Gallery

jjimerson

El Paso, US
61 posts

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#14. "RE: Nikon Repairs El Segundo" | In response to Reply # 9

jjimerson Registered since 29th Jun 2006
Mon 10-Sep-12 12:29 PM

That is how mine started, then finally out completely.
They replaced the entire back of the camera including the ETF, now works better than it ever did.

Jack Jimerson

Jack Jimerson
Nikonian in Far West Texas

Visit my Nikonians gallery.

Visit my Nikonians gallery.

sabbey51

Saddle river, US
620 posts

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#15. "RE: Nikon Repairs El Segundo" | In response to Reply # 14

sabbey51 Gold Member Nikonian since 10th Jan 2010
Mon 10-Sep-12 01:56 PM

Couldn't find a Qtip, but an old toothbrush seemed to work.

Thanks!

wblink

Gendt, NL
255 posts

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#16. "RE: Nikon Repairs El Segundo" | In response to Reply # 15

wblink Registered since 09th Feb 2009
Tue 11-Sep-12 02:56 PM

>Couldn't find a Qtip, but an old toothbrush seemed to work.

Ofcourse: even the ISS was repaired with one.

Willem

Sony Nex-7

sabbey51

Saddle river, US
620 posts

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#17. "RE: Nikon Repairs El Segundo" | In response to Reply # 16

sabbey51 Gold Member Nikonian since 10th Jan 2010
Tue 11-Sep-12 03:01 PM

:-)

It's great to have Live View back ... I didn't realize how much I missed it.

glennaa11

Arlington, US
446 posts

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#18. "RE: Nikon Repairs El Segundo" | In response to Reply # 8

glennaa11 Silver Member Nikonian since 28th Aug 2004
Tue 02-Oct-12 09:23 PM

Sent mine to NY. Took about 2 weeks to get it back. The camera kept turning itself on at any slight movement. I thought the problem was the 10-30 lens since it didn't seem to happen with the other lenses. Sent the V1 and lens in. According to the paperwork they just cleaned the lens and updated the firmware (even though I had recently done that) and replaced some circuit board in the camera, adjusted the focus and updated the firmware. Seems to be OK now. Hopefully it stays that way.

Glenn
http://picasaweb.google.com/GlennAuve
http://images.nikonians.org/galleries/showgallery.php/ppuser/71182/cat/500

jjimerson

El Paso, US
61 posts

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#19. "RE: Nikon Repairs El Segundo" | In response to Reply # 0

jjimerson Registered since 29th Jun 2006
Wed 28-Nov-12 08:21 PM

I was pleased with the resulting repairs and talked my son into buying one when the prices dropped. He wanted to take it on a trip to Morocco rather than lug a D300. He just emailed me the view finder failed, odd two persons different cameras same problem

Jack Jimerson
Nikonian in Far West Texas

Visit my Nikonians gallery.

Visit my Nikonians gallery.

Covey22

US
11079 posts

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#20. "RE: Nikon Repairs El Segundo" | In response to Reply # 19

Covey22 Moderator Expert in various fields including aviation photography Awarded for his contributions to the Resources and The Nikonian eZine Charter Member
Fri 30-Nov-12 12:58 PM

Did he try cleaning the eye sensor?

"Toodle-loo from Covey22!"

-Armando
Nikonians Team
Nikonians News - Fresh Everyday!

The Covey Blog!

My Plan:

Get out of the car.
Get closer to the subject.
Pick the right mid-tone this time.

See My Nikonians Gallery

G