nikonians

Even though we ARE Nikon lovers,we are NOT affiliated with Nikon Corp. in any way.

| |

Sign up Login
Home Forums Articles Galleries News Workshops Shop Recommended
members
All members Wiki Contests Vouchers Apps Newsletter THE NIKONIAN™ Magazines Podcasts Fundraising
ChrisSam

US
2 posts

Click to send email to this author Click to send private message to this author
ChrisSam Registered since 20th May 2012
Sun 20-May-12 04:05 PM

All, Help! I was packing my bag for a short train trip from Milan to Padua Italy. Had my D5100 carefully stowed in my carry-on luggage. I lifted the bag off the bed and spilled the contents on the floor. My D5100 hit the floor with a thud. The lens cap skittered across the hotel room floor. Here's what happened.
The lens thread broke, so the 18-55 mm lens no longer snugly bayonets into place. When I put on another lens, and try to release the shutter, I get an error message that says: "Error Press Shutter Release Button again". And of course the shutter doesn't release.

Can I repair the camera or have I damaged it beyond repair?

DSLR's are a new world for me. I cut my teeth on SLR-35mm cameras that you could get fixed.

Can anyone make a suggestion?
Thanks Chris

MEMcD

US
27819 posts

Click to send email to this author Click to send private message to this author

#1. "RE: I Dropped my D5100" | In response to Reply # 0

MEMcD Moderator In depth knowledge in various areas Nikonian since 24th Dec 2007
Sun 20-May-12 04:16 PM

Hi Chris,

Welcome to Nikonians!
Sorry to hear of your accident.
If the damage was limited to the mount on your 18-55mm, the camera should work as long as you removed all of the parts from the camera mount.
Since another lens doesn't work, I suspect that there was damage to the lens mount on the camera or inside the camera body as well.
It sounds like both the camera and lens requires a trip to Nikon Service or a Nikon Authorized Repair Station.
Good luck and Enjoy your Nikons!

Best Regards,
Marty

ChrisSam

US
2 posts

Click to send email to this author Click to send private message to this author

#2. "RE: I Dropped my D5100" | In response to Reply # 1

ChrisSam Registered since 20th May 2012
Sun 20-May-12 04:32 PM

Thanks Marty. Sounds like it can be repaired. It's a relief I will take it in when I get back to the US.

avm247

Rancho Cordova, US
18632 posts

Click to send email to this author Click to send private message to this author

#3. "RE: I Dropped my D5100" | In response to Reply # 0

avm247 Moderator Awarded for high skills in documentary architecture and aviation photography Donor Ribbon. Awarded for his support to the Fundraising Campaign 2014 Charter Member
Mon 21-May-12 05:12 PM

Ouch. Sorry to hear that it happened. Yes, it can be repaired through Nikon or an authorized repar facility.

Hope you are still able to enjoy your trip.
(Post again, when you get back, in the Repair Forum and I can get you a list of authorized repair facilities and Nikon USA's info. Since the repair was not due to manufacturer defect, you will probably have to pay for the repair but if you bought the camera with a credit card, you may have some insurance or buyer's protection plan through your credit card company.)

Anthony

The Moderator Page and My Gallery
The important things in life are simple; the simple things are hard.

G