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four eighty sparky

US
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four eighty sparky Silver Member Nikonian since 08th Apr 2011
Mon 11-Jun-12 04:36 PM

Every once in a while, while editing .NEFs in Capture NX2, I end up with a strange artifact in the image.

Click on image to view larger version



It doesn't show up until after I save the image. I can reload the image and delete any one step, and the gray box goes away. I can then re-do the deleted step and save the image without the gray box.

But it's a pain in the butt to deal with since they don't show up until I save the image and start editing in another program. I need to go -back- to CNX2 to correct it.


Anyone have a clue?

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robsb

San Jose, US
13897 posts

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#1. "RE: CNX2 producing strange artifact" | In response to Reply # 0

robsb Platinum Member Fellow Ribbon awarded for his expertise in CNX2 and his always amicable and continuous efforts to help members Laureate Ribbon awarded for winning in the Best of Nikonians 2013 images Photo Contest Donor Ribbon awarded for his enthusiastic and repeated support to the Fundraising Campaign 2014 Nikonian since 23rd Aug 2006
Mon 11-Jun-12 08:18 PM

I am going to guess that this is a video card problem as it appears like an area of the display that did not clear properly. Try looking for a driver update for your card. I have never seen anything like this in CNX2.

Bob Baldassano
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kennoll

Seattle, US
946 posts

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#2. "RE: CNX2 producing strange artifact" | In response to Reply # 0

kennoll Gold Member Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 07th Feb 2011
Mon 11-Jun-12 08:21 PM

Box for embedding title or copyright info, metadata entry? I wouldn't know for sure as I'm trying to find out how to embed copyright info on an image.


Ken
Seattle, WA

mklass

Tacoma, US
6609 posts

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#3. "RE: CNX2 producing strange artifact" | In response to Reply # 2

mklass Platinum Member As a semi-professional involved in all manner of photographic genres including portraiture, sports, commercial, and events coverage, Mick is always ready to help Nikonians by sharing his deep knowledge of photography and printing. Donor Ribbon awarded for his generous support to the Fundraising Campaign 2014 Nikonian since 08th Dec 2006
Mon 11-Jun-12 09:33 PM

No, CNX doesn't use such a dialog boxes for metadata.

I have see something similar to this occasionally when using the High Pass Filter. Generally, if it happens, you need to save the image w/o a High Pass edit step. Close CNX and then restart and reload the iamge.

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ericbowles

Atlanta, US
9179 posts

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#4. "RE: CNX2 producing strange artifact" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Nikonian since 25th Nov 2005
Tue 12-Jun-12 01:21 PM

I've run into the same issue. I am seeing the artifact in Capture and it is carried into View. I have to reprocess the image creating a new embedded JPEG to make it go away.

Eric Bowles
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four eighty sparky

US
1653 posts

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#5. "RE: CNX2 producing strange artifact" | In response to Reply # 0

four eighty sparky Silver Member Nikonian since 08th Apr 2011
Wed 27-Jun-12 01:53 AM

Well, I finally heard back from Nikon.

They had never seen or heard of the problem, so their suggestion is to uninstall and reinstall CNX2.

I guess I'll see how that works.

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KolinP

Weston-super-Mare, UK
248 posts

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#6. "RE: CNX2 producing strange artifact" | In response to Reply # 5

KolinP Silver Member Donor Ribbon awarded for his support to the Fundraising Campaign 2014 Nikonian since 13th May 2006
Thu 28-Jun-12 12:31 AM

Thanks for bringing us that reply from Nikon four eighty sparks.

It's extremely disappointing that they claim never to have seen this!!

I've had these blobs appear many times during my CNX2 editing, and it's clear that others here on Nikonians have also seen them ... so my optimistic assumption that "Nikon will soon fix this common flaw ..." has been stupidly naive. GGGrrrrr!!!!

> (....) so their suggestion is to uninstall and reinstall CNX2.

That response from Nikon IMHO is a technically limp, weak and (for most of us) futile non-answer!!! How really sad.

I love my Nikon and I love what I can do with my photos in CNX2 - and yes I'll admit I'm reacting a bit OTT to Nikon's reply to you (I'm having an iffy day today!!!) - but how much better it would have been if Nikon had replied with a simple acknowledgement and a "thank you, we will investigate this thoroughly and we'll aim to cure it soon ..."???

(/rant)

Colin P.

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russg

Phoenix, US
1401 posts

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#7. "RE: CNX2 producing strange artifact" | In response to Reply # 3

russg Silver Member Nikonian since 03rd Nov 2007
Tue 10-Jul-12 08:41 PM | edited Tue 10-Jul-12 08:43 PM by russg

I experience this phenomenon occasionally, and it is definitely related to the use of the high-pass filter. When it happens, I simply re-open the nef file in CNX2, delete the high-pass edit step, re-apply the high-pass edit step and then re-save the file. Works every time. I've not found it necessary to save the file without the high-pass edit step or close and re-start the application.

Russ

ericbowles

Atlanta, US
9179 posts

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#8. "RE: CNX2 producing strange artifact" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Nikonian since 25th Nov 2005
Thu 12-Jul-12 02:52 PM

I had the same problem occur today and have also opened a ticket with Nikon Technical Support. A screenshot of the problem is attached here. The artifact was created in Capture NX2. It was small and unexpected so the artifact remained when I copied the NEF into another folder using the Save As command. The artifact remained when I did another Save As and created a JPEG.

I was able to go back to the original file, open it, and make a small adjustment and then Save it - and the artifact disappeared.

My case number is 120712-000808 just in case somebody at Nikon says they have never heard of this before.

Eric Bowles
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G