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Neilmac50

UK
45 posts

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Neilmac50 Registered since 12th Mar 2011
Sat 02-Jul-11 07:56 AM

I have recently bought NX2 to process my RAW files from my D3s but when I go to open them after importing them using Nikon transfer a message pops up saying it 'cannot load file',what am I doing wrong?

ericbowles

Atlanta, US
9292 posts

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#1. "RE: won't open NEF files" | In response to Reply # 0

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Nikonian since 25th Nov 2005
Sat 02-Jul-11 12:13 PM

Sorry to hear you are having a problem.

Can you walk through exactly what you are doing and when the problem occurs? There are two separate products - Nikon Transfer and Nikon View NX2.

The most likely problem is you need to update the software with the most recent version. The Nikon USA site is the source of software downloads and updates.


Eric Bowles
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Neilmac50

UK
45 posts

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#2. "RE: won't open NEF files" | In response to Reply # 1

Neilmac50 Registered since 12th Mar 2011
Sat 02-Jul-11 05:02 PM

Hello Eric,just to let you know I've just done two updates to NX2, 2.26 and 2.27 and its now working fine,thank you for your help its much appreciated.Neil

ericbowles

Atlanta, US
9292 posts

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#3. "RE: won't open NEF files" | In response to Reply # 2

ericbowles Moderator Awarded for his in-depth knowledge and high level skills in various areas, especially Landscape and Wildlife Photoghraphy Writer Ribbon awarded for for his article contributions to the community Nikonian since 25th Nov 2005
Sat 02-Jul-11 05:52 PM

Great - glad we could help.

Eric Bowles
Nikonians Team
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